Senior Manager, Community Policy

The posting, as Airbnb wrote it

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

In Community Policy, our mission is to create and evolve principled policies that establish the rules of the road for guests and hosts across Airbnb. This involves solving some of the most complex Trust & Safety challenges of our time. Our work is informed by rigorous research and stakeholder collaboration, and we design policies that can support our community at scale. We team with our cross-functional partners to create accessible policy enforcement guides and to continuously maintain and improve our policies.

The Difference You Will Make

As a Senior Manager for Community Policy, you will partner closely with stakeholders across the company to support Airbnb's strategic objectives. You will lead policy development in the anti-discrimination and safety space, addressing real-world harms and ensuring every host and guest is treated fairly. This role entails understanding the needs of hosts and guests and collaborating closely with our operations, legal, business, design, and product teams. The policies you build will directly shape how millions of hosts and guests experience Airbnb and their confidence in the platform.

About You

• You are a seasoned policy leader who loves solving complex problems and collaborating cross-functionally.
• You have deep expertise in the anti-discrimination space and a track record in safety policies addressing real-world harms.
• You are an excellent communicator with exceptional writing skills.
• You are an adept presenter with experience engaging with all levels of leadership, including senior executives.
• You are a team player who thrives in a fast-moving environment and brings a strategic mindset and bias toward execution.
• You are principled, have meticulous attention to detail, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible.
• You are experienced at developing and implementing policies and measuring their effectiveness.
• You are proactively data-driven: you don't wait for problems to surface — you seek out data, research, and insights to identify gaps and opportunities to improve policies before they become issues.

A Typical Day

• Have broad ownership over our policies affecting trust in Airbnb, especially in the anti-discrimination and safety space
• Lead policy development and draft clear and scalable policy frameworks that keep pace with company priorities
• Foster, build, and maintain relationships with cross-functional stakeholders across the business including Operations, Legal, Anti-Discrimination and Equity, Public Policy, Product, Communications,

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application.

Equal Employment Opportunity

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.
How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$204,000 — $255,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.