Senior Engineering Manager - Security Engineering

The posting, as Aircall.io, Inc. wrote it

Aircall is a unicorn AI-powered communications platform transforming how teams win with customers.

For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace—so every customer conversation drives revenue, resolves issues faster, and builds trust. Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide.

We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious, product-driven, and execution-focused—built for visible impact, fast decisions, and real growth.

Come join us!

We are looking for a seasoned Engineering Manager to lead Aircall's Security Engineering organisation. This is a high-impact leadership role spanning four pillars: Product Security, Infrastructure Security, Detection & Response, and Governance, Risk & Compliance (GRC). You will grow an established team of security engineers, set the technical direction, and partner closely with Engineering, Product, Legal, IT and Finance to embed security deeply across the company. You’ll scale the team through high impact AI engineering across all 4 pillars.

You will be both a skilled people manager and a credible technical leader — someone who can roll up their sleeves when needed but who ultimately scales their impact through their team. You bring empathy, clear communication, and a bias for pragmatic security outcomes over security theatre.

Scope of Responsibility

Product Security

• Own the Secure Software Development Lifecycle (SSDLC) from threat modelling through to production deployment.

Secure Agentic development practices by automating threat modeling, code reviews, internal pentesting and vulnerability remediation by building in-house security AI agents.

• Partner with engineering to embed security reviews, static analysis (SAST), dependency scanning (SCA), and secrets detection into CI/CD pipelines.
• Lead the Aircall Bug Bounty and Vulnerability Disclosure Program (VDP), triaging and remediating reports with engineering teams.
• Drive regular penetration testing cycles for web, mobile, and API surfaces; oversee remediation tracking.
• Champion a developer-centric security culture through security champions, training, and tooling that makes the secure path the easy path.

Infrastructure Security

• Define and maintain the security architecture of Aircall's cloud infrastructure (AWS), with a strong emphasis on zero-trust, least privilege, and defence in depth.
• Own, maintain and expand security observability through CSPM, CNAPP and CWPP tools like Wiz.
• Enable agentic auto-remediations for security vulnerabilities.
• Own network segmentation, secrets management, certificate lifecycle, identity & access management (IAM), and workload isolation, and secure hosting of internal

[…]
tifications: CISSP, CISM, AWS Security Specialty, GIAC (GWAPT, GCIA, GCIH), or equivalent.

• Experience running a Bug Bounty programme (HackerOne, Bugcrowd, or similar).
• Contributions to the open-source security community, conference speaking, or published research.
• Familiarity with DORA metrics and the relationship between deployment frequency and security posture.

Base salary range

$200,000 — $260,000 USD

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.