Product Manager- Access Technologies

The posting, as Alarm.com wrote it

PointCentral is the leading smart property technology platform for residential rental communities — powering access, security, and automation across multifamily, single-family, build-to-rent, and short-term rental properties nationwide. We're a subsidiary of Alarm.com , which gives us the stability and infrastructure of a public company with the speed and ambition of a product-led startup.

We are seeking a Product Manager to join our Enabling Technologies team where you will focus on the physical access systems that are essential for safe and efficient property operations. Vehicle gates, amenity spaces, unit doors — anywhere people move within a community — access control is what ensures the right people can get to the right places at the right times.

Most people have rented an apartment and noticed the technology — or lack thereof — keeping the building running. Not many have thought about how to make it smarter. If you have, we'd like to meet you.

Responsibilities

• Own the access platform roadmap — lead the full product development lifecycle for our unified community access platform, managing how residents, staff, and visitors move through the property — and making that experience seamless, secure, and scalable
• Build deep hardware and protocol expertise — develop fluency in access control hardware, communication protocols, and emerging standards like Aliro; stay ahead of new technologies shaping the future of physical access
• Lead discovery with rigor — conduct customer interviews, research the competitive landscape, and synthesize signals from sales and support to continuously sharpen your understanding of what the market needs
• Leverage AI to move faster — demonstrate proficiency in using AI tools to accelerate product work and collaborate more effectively with engineering
• Cultivate a strong partner ecosystem — build and maintain relationships with technology partners that yield mutually beneficial product updates and enable fast resolution when unexpected issues arise
• Influence at every level — support PointCentral leadership in strategic customer engagements and executive meetings with Alarm.com; represent the product with credibility and clarity
• Enable the business to win — support beta testing, contribute to technical documentation, training resources, and internal enablement materials; partner closely with all revenue teams to qualify prospects, close sales, onboard customers, and resolve support issues — with a strong willingness to travel onsite when it matters
• Stay ahead of the market — develop a deep understanding of the rental real estate landscape, tracking emerging business trends and translating them into product insight

Requirements

• Natural leadership and tenacity — you demonstrate strong self-motivation, critical thinking, and creativity. You don't wait to be pointed in a direction — you take initiative, communicate clearly, and find a way to get things done.
• Curiosity and a learning mindse

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Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com , please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.
The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range
$90,000 — $130,000 USD