Staff AI Deployment Strategist

The posting, as Altana wrote it

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

Altana's AI Deployment team gets our platform into production inside customers' businesses, taking each engagement from signed contract to realized value. As an AI Deployment Strategist, you'll shape what we deploy for each customer: you'll lead discovery with stakeholders from trade compliance analysts to operations leaders to enterprise IT, identify where Altana's platform and agentic AI will change outcomes, and design the solution that AI Deployment Engineers build and run. You'll be the customer's strategic counterpart on how AI fits their business, and you'll work closely with Altana's sales, customer success, engineering, machine learning, and product teams so that what we commit to is what we deliver.

You Will

• Run discovery to map how each customer's work gets done today, assess their data, systems, and process maturity, and prioritize the use cases where Altana and agentic AI will change outcomes, based on customer value, feasibility, and data readiness.
• Design end-to-end agentic AI solutions (the workflows an agent owns, the decisions it supports, the data and systems of record it draws on, and where people stay in the loop) in enough detail for an AI Deployment Engineer to build against.
• Draft the prompts, system instructions, and evaluation criteria that define a good result, and prototype solution concepts on Altana's platform to validate an approach with the customer before engineering effort is committed.
• Write solution designs, requirements, workflow maps, and acceptance criteria, hand off cleanly to AI Deployment Engineers, and stay engaged through build, validation, and go-live as the owner of the solution's intent.
• Define measurable success for each engagement (adoption, decision quality, time saved, risk reduced), drive adoption through training and enablement, and build the business case for expansion into the next workflows.
• Partner with sales and customer success on scoping new and expanding engagements, feed field learning back to product, and build reusable solution patterns, discovery guides, and templates.

You Have

• 5+ years in customer-facing solutioning or advisory roles, such as solutions consulting, solution architecture, sales engineering, technical consulting, product management, or implementation with design-level scope.
• A track record of turning ambiguous customer problems into delivered solutions with external stakeholders on real deadlines with real consequences.
• Strong communication and facilitation skills: you can run a discovery workshop with operators, present a solution to an executive, and walk an engineer through the design, all in the same day.
• Product instincts and structured thinking: you ask what problem a request solves, look for the smallest thing t

[…]
ts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.

• Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.