Technical Lab IT Manager

The posting, as ALTEN Technology USA wrote it

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

ALTEN Technology USA is an engineering services company providing solutions for engineering, technology, and product development projects across a wide range of industries, including aerospace, medical devices, life sciences, automotive, rail, robotics, and emerging technologies. As part of the global ALTEN Group, we support our clients throughout the entire product development lifecycle while offering our employees opportunities for career growth, innovation, and technical excellence.

Position Overview

ALTEN Technology USA is seeking an experienced Technical Lab IT Manager to lead and support laboratory IT systems within a highly regulated GxP environment. This role combines hands-on technical expertise with leadership responsibilities to ensure the reliability, security, compliance, and performance of laboratory systems and infrastructure.

The ideal candidate will have experience supporting laboratory applications, analytical instrumentation, LIMS platforms, network infrastructure, and data integrity initiatives while collaborating with laboratory scientists, quality teams, IT organizations, and external vendors. This individual will also provide technical leadership to junior engineers and technicians while driving continuous improvement across laboratory operations.

Key Responsibilities

Laboratory Systems & Application Support

• Provide administration, support, and lifecycle management for laboratory instrumentation and applications including HPLC, Unicorn, SoftMax Pro, Nephlometers, and other analytical platforms.
• Support and maintain Laboratory Information Management Systems (LIMS), including MyLab Data and related laboratory data management solutions.
• Manage integration and support of laboratory peripherals, including printers and connected devices.
• Troubleshoot and resolve technical issues across L1, L2, and L3 support environments.
• Coordinate with vendors to address application, hardware, and instrument-related issues.

Infrastructure & Data Management

• Administer laboratory IT infrastructure, including client-server environments, databases, storage systems, and application hosting pla

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• Familiarity with NetApp storage environments.
• Experience with laboratory automation and Operational Technology (OT) systems.
• Knowledge of validation methodologies and computerized system validation (CSV).
• Experience supporting pharmaceutical, biotechnology, medical device, or life sciences environments.
• Project management or leadership certifications are a plus.

Why Join ALTEN Technology USA?

• Competitive compensation and comprehensive benefits package.
• Opportunity to work with leading life sciences and technology organizations.
• Career growth, mentorship, and professional development opportunities.
• Exposure to cutting-edge laboratory technologies and digital transformation initiatives.
• Collaborative and innovative work environment focused on technical excellence.

ALTEN Technology USA is an Equal Opportunity Employer committed to fostering an inclusive workplace and providing opportunities for all qualified candidates.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.