Technical Program Manager, Enterprise Readiness

The posting, as Anthropic wrote it

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else.

We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps.

Responsibilities

• Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership
• Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface
• Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls
• Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring what enterprises are blocked on back to product and engineering
• Translate customer and regulatory requirements into technical programs: work with legal, compliance, and GTM to prioritize the highest-impact enterprise asks and map them to roadmaps with dates

Sample projects include

• Take a regulated customer's security control assessment from findings to closed gaps, with owners and dates across product, security, and infrastructure
• Stand up a data residency program: gather requirements by market, what each surface must support, and sequencing with infrastructure
• Build the operating model for co-building with a large enterprise design partner: staffing, cadence, and how their asks reach the roadmap
• Extend healthcare compliance coverage to new product surfaces, with a migration path customers can actually take

You may be a good fit if you

• Have 8+ years o

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n our team.

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How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.