Legal Operations Analyst

The posting, as ARCO Companies wrote it

ABOUT YOU

Are you an analytical, detail-oriented problem solver who enjoys taking ownership, improving how things work, and understanding how legal, business, and technology connect? ARCO, a Family of Construction Companies, is seeking a curious and capable Legal Operations Analyst to help our legal team use technology, data, and processes more effectively.

You’ll quickly take ownership of core areas including legal reporting and analytics, legal spend and e-billing, and quality assurance (QA/QC). As you grow, you’ll gain exposure to AI enablement, process improvement, special projects, training, and change management while working across legal, accounting, technology, HR, and construction operations.

A DAY IN THE LIFE

Reporting & Analytics

• Responsible for the legal department’s recurring and ad hoc reporting and dashboards — delivering reliable metrics on legal spend, matters, cycle times, and operational performance to legal leadership.
• Build and maintain reports and dashboards using SQL Server and Power BI.
• Own data quality and validation for Legal Operations reporting: run data-quality checks, document and resolve discrepancies, and maintain knowledge of the source systems behind the numbers.
• Turn matter and spend data into insights and recommendations that inform legal-leadership decisions and surface efficiency and cost-saving opportunities.

Legal Spend & e-Billing

• Responsible for the e-billing function end to end in CounselLink — including backend administration (invoice routing, contacts, imports, reconciliations) and day-to-day operation.
• Support legal team’s review of non-compliant outside counsel invoices, legal-department budgeting, accruals, and spend forecasting, and produce legal-spend reporting for leadership.
• Serve as the first point of contact for legal-side e-billing and legal-technology issues, routing technical implementation needs to the appropriate support team.

Quality Assurance (QA/QC)

• Lead quality assurance across Legal Operations — validating that AI tools and outputs, reports and dashboards, and process or system changes meet documented requirements before broader use.
• Perform QA/QC on AI tools and outputs against documented requirements, and help create and improve AI tools that drive meaningful efficiencies for the legal team.
• Define and maintain QA standards, test scripts, and acceptance criteria for new reports, workflows, and legal-technology or AI deployments.

Legal Technology & Systems

• Administer and support the legal technology stack and the workflows behind it, including NetDocuments, CounselLink, DocuSign, Power BI, and AI tools such as Claude.
• Support matter intake and matter-management data, keeping records accurate and workflows moving.

AI Enablement, Documentation & Knowledge Management

• Help the legal team adopt AI responsibly — building and QA-ing AI tools and training users on how AI can improve efficiency and help the team scale as ARCO grows.
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• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that the diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services. #LI-JM4 #LI-Onsite

MAKE YOUR MOVE

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 7,500 design-build projects nationwide. We ranked #9 on ENR’s Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026. Most importantly, our clients like us, trust us, and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person who can make a difference at ARCO? If the answer is “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resources team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.

LEGAL DISCLAIMER

EOE, including disability/vets