Americas Digital Transformation Operations Lead

The posting, as ASM wrote it

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job's mission

ASM is evolving Global IT into Global Digital Transformation (GDT), with a stronger focus on business partnership, digital transformation, modern technology foundations, data, AI and measurable business value.

The AMER Digital Transformation Operations Lead reports to the Chief Digital Transformation Officer and leads regional digital operations across ASM locations in Arizona, Oregon, New Jersey, Idaho and Texas. The role leads the Americas GDT organization and is accountable for reliable onsite support, operational continuity and employee experience across offices, manufacturing sites, warehouses and labs.

You will set the direction for Americas site digital operations, lead the regional team and turn operational and site-related demand into reliable, practical technology services. You will balance day-to-day performance with longer-term improvements that increase employee productivity, strengthen resilience and eliminate recurring friction across the region.

You will own the relationship with Americas site and regional leaders and advocate for the region’s priorities, risks and outcomes across GDT. Working global GDT teams - including Enterprise Applications, Digital & AI Services, Data & AI Intelligence, Cybersecurity & AI Governance, and Infrastructure & Cloud Center of Excellence - you will connect frontline needs with enterprise capabilities and drive measurable improvements across Americas sites.

You will enable the successful regional deployment and adoption of major digital initiatives by coordinating site readiness, local engagement, operational handover and sustained use across locations.

What you will be working on

Lead GDT operations across the Americas

• Lead the Americas GDT organization and deliver responsive onsite support across Arizona, Oregon, New Jersey, Idaho and Texas.
• Own regional priorities, the site-support plan, field-resource allocation, local escalation management and technology-service outcomes across the Americas.
• Ensure reliable hands-on technology support and operational continuity across offices, factories, warehouses and labs.
• Own the relationship with Americas site and regional leaders and advocate for regional priorities, risks and outcomes across GDT.
• Set resourcing levels, determine the appr

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d vendors.

• Proven experience in site support, IT service management, service quality or infrastructure operations in a global delivery model.
• Proven ability to move teams from reactive issue resolution toward proactive, data-driven and continuous-improvement-oriented operations.
• Demonstrated ability to engage site leaders, understand operational priorities, shape demand and connect local needs to enterprise solutions.
• Good financial and operational management, including budgets, contracts, capacity planning, service levels, and performance improvement.
• Business-oriented and service-minded, with a transformation view.
• Strong stakeholder engagement and influencing skills, with the credibility to challenge constructively and set realistic expectations.
• Strong continuous improvement mindset and ability to simplify complex operating models.
• High learning agility and curiosity around Artificial Intelligence, automation and digital workplace technologies.
• Calm, decisive and highly visible during incidents, with clear communication and strong follow-through.
• Comfortable operating in a fast-growing, high-demand and international environment.

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn , Facebook , Instagram, X and YouTube .

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.