Senior Business Resilience Program Manager

The posting, as Block wrote it

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

Block’s Business Resilience is part of the Security Governance Risk and Compliance team. The Business Resilience helps ensure that critical products, services, operations, and supporting technology can continue through disruption and recover within expected timeframes. The team partners across business, technology, risk, compliance, legal, regional entities, and third-party teams to identify resilience risks, validate recovery capabilities, support governance expectations, and drive practical remediation.

This role will help operate and mature Block’s resilience program across business continuity, disaster recovery, crisis management, operational resilience, third-party resilience, testing, reporting, and regulatory compliance support. The role requires someone who can translate resilience requirements into clear business and technology actions, communicate risk in a practical way, and support accountable owners through testing, remediation, and governance.

The ideal candidate is also comfortable improving how resilience work gets done. They should be able to identify manual or repeatable workflows, support AI-enabled and automation opportunities, improve reporting and dashboards, help administer resilience tooling, and build scalable templates, evidence processes, and self-service mechanisms that reduce friction while improving quality, auditability, and regulatory confidence.

You Will

• Identify resilience risks across critical services, business functions, technology, and dependencies, including risks introduced by business, regulatory, or industry changes.
• Develop and maintain current, testable business continuity, disaster recovery, and crisis management plans aligned with recovery objectives, strategies, and resource needs.
• Coordinate resilience exercises and recovery tests, report findings, and partner with accountable owners to track remediation through completion.
• Assess third-party continuity and recovery capabilities, identify gaps, and support remediation.
• Communicate resilience posture, open risks, and decisions needed to governance forums, senior leaders, and Boards, and support audit, regulatory, customer, and RFP requests.
• Partner with regional entities, including the UK, EU, and Canada, to align global practices with local requirements and reduce duplication through

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ic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A

$198,000 — $297,000 USD

Zone B

$188,100 — $282,100 USD

Zone C

$178,200 — $267,400 USD

Zone D

$168,300 — $252,500 USD

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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