Senior Value Consultant

The posting, as Braze wrote it

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform.

Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze’s two most important focus areas; closing new business and reducing churn.

The team focuses on 3 key areas

• Pre-Sale Support: Helping AEs and account teams develop business cases & value-based narratives to quantify the impact Braze can have on our prospects business
• Scaling our Offering: We scale our offering through AI, e.g. NotebookLM and Claude Skills that help AEs automate data requests and business case development. We also assist with value-related enablement sessions
• Post-Sale Value communication: Assisting CS communicate the value Braze has delivered at different points of the contract lifecycle, e.g. QBRs with the goal of increasing the likelihood of upsells and mitigating churn

WHAT YOU'LL DO

• Help articulate value to customers during the entire contract lifecycle (pre-sales & post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases
• Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success
• Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation
• Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies

WHO YOU ARE

• You’re a great problem solver
• You have a strong business acumen, and understanding of how differen

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ecisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com .

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page .

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.