Workplace Experience Specialist

The posting, as Braze wrote it

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

We are seeking a proactive, service-oriented Workplace Experience Specialist to support the daily operations of Braze’s New York City headquarters and help deliver an exceptional employee and guest experience. In this role, you will play an important part in maintaining a welcoming, organized, and well-functioning office while coordinating workplace programs, supporting facilities needs, and executing employee events and initiatives.

As Braze’s New York City headquarters, our office welcomes employees, executive leadership, Board members, candidates, clients, partners, vendors, and other external guests. We’re looking for someone who takes pride in creating a positive workplace experience, anticipates needs, and can confidently manage competing priorities in a fast-paced environment. You will be hands-on in supporting daily operations across multiple floors, coordinating with vendors and building management, and ensuring the office is consistently ready to support employees and business needs.

This position sits within the People Team and reports directly to the Workplace Experience Manager/Site Lead for New York City. You will work closely with the NYC Workplace Experience team, building management, vendors, and cross-functional partners to support local workplace operations and contribute to broader Workplace Experience initiatives across Braze.

Braze is a fast-paced, rapidly growing company, and we’re looking for a self-starter who takes initiative, exercises sound judgment, and balances thoughtful hospitality with reliable operational execution. The ideal candidate is organized, adaptable, and comfortable working independently while knowing when to escalate issues or seek guidance. This role will be required to be in-office five days per week.

WHAT YOU'LL DO

• Coordinate and facilitate the NYC new hire onboarding experience, including in-person office orientations, office tours, and intr

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ecisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:

• To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com .

Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page .

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.