Automation Engineer

The posting, as CannonDesign wrote it

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the United States.

ABOUT THE ROLE

The Automation Engineer designs, develops, and supports automation solutions that improve Technology operations and reduce manual work. Responsibilities include building integrations, maintaining production automations, troubleshooting issues, and supporting Technology projects and acquisitions. The Automation Engineer works with Technology teams to identify automation opportunities, improve processes, maintain documentation and governance standards, and optimize existing solutions. This position emphasizes continuous improvement, operational efficiency, and the adoption of scalable automation technologies

HERE'S WHAT YOU'LL DO

• Automation Development & Engineering
• Design, develop, test, implement, and deploy automation solutions and API-based integrations between enterprise systems.
• Develop PowerShell scripts and automation solutions using Microsoft Graph, Microsoft cloud technologies, Power Automate, Logic Apps, Azure Automation, and similar platforms.
• Automate repetitive Technology administrative processes through reusable scripts, modules, functions, components, standards, and frameworks.
• Troubleshoot, refactor, and optimize automation code to improve reliability, maintainability, and operational performance.
• Implement appropriate logging, error handling, notifications, recovery processes, code reviews, and solution testing.
• Develop and deliver automation solutions from the prioritized automation backlog in partnership with Technology teams to validate operational requirements.
• Production Automation Support, Maintenance & Optimization
• Monitor, maintain, and support production automations, scheduled processes, scripts, workflows, and integrations to ensure critical automated processes function as expected.
• Investigate and troubleshoot failed or incomplete automation jobs, including API, authentication, permission, and integration failures.
• Review automation logs, alerts, scheduled tasks, and process performance to identify issues and improvement opportunities.
• Respond to production automation incidents and perform preventative maintenance on production automation solutions.
• Update automations when connected applications, systems, or APIs change, including management of certificates, application registrations, API permissions, service accounts, and secrets.
• Improve error handling, monitoring, and process efficiency by optimizing slow-running automations and retiring obsolete or redundant solutions.
• Process Analysis, Requirements & Automation Planning
• Partner with Technology teams to understand manual processes, operational challenges, and opportunities for automation.
• Gather technical and business requirements and document current-state and future-state workflows, including process dependencies a

[…]
he best service is what we are about.

• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
• We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.