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Tech Lead Manager, Decision Platform

Chime · Chicago, IL, USA · $199k–$275k

Posted by Chime on their careers site · View the original posting

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About the role

Chime is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. Chime’s Trust & Safety org is on a mission to protect our members and fuel durable growth. In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth.

We're hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at Chime manage a team of 3-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.

In this role, you can expect to

  • Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
  • Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health
  • Write and ship code alongside your team, authoring pull requests that land in production
  • Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.
  • Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team
  • Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
  • Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad
  • Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase
  • Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
  • Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role
  • Contribute to broader T&S and Chime engineering initiatives as a member of the engineering leadership team

To thrive in this role, you have

  • 2+ years in people management responsibilities.
  • Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.
  • A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output
  • Experience supporting coaching members of your team around project execution, skill development, and career progression.
  • Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.
  • Strong cross-functional collaboration skills, with a track r

[…]
ive health, financial, and wellbeing benefits designed to support you at every stage of life.

  • 🏝 Generous vacation policy and company-wide paid days off
  • 🫂 1% of your time off to support local community organizations of your choice
  • 👟 Annual wellness stipend to use towards eligible wellness related expenses
  • 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • 👪 Access to family planning reimbursement
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com .

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .