Software Engineer, Jade Foundation - AI Financial Partner

The posting, as Chime wrote it

About the role

Jade is Chime’s AI financial partner, helping members better understand and manage their money. We’re looking for a software engineer who enjoys building reliable systems, solving practical problems, and learning new technologies.

You’ll work on the services, APIs, and integrations behind Jade, helping our members interact with AI as part of their Chime experience. Our backend primarily uses Python, and we welcome engineers with strong experience in other languages who are interested in learning it. You’ll build capabilities for our members and help improve the quality, reliability, and performance of our new AI-powered product.

We value strong engineering fundamentals, thoughtful problem-solving, and curiosity. Prior experience or specialization in AI or machine learning is preferred, but not required. You’ll have opportunities to develop that knowledge on the team.

In this role, you can expect to

• Design, build, and test backend services and APIs that power Jade’s capabilities.
• Build integrations that connect AI models with member data, tools, and Chime services.
• Own scoped features from technical design through implementation and rollout, with feedback and support from your teammates.
• Contribute to automated evaluations, testing, and experiments that help us understand model behavior, measure quality, and catch regressions.
• Improve system reliability, performance, and observability, and help investigate production issues.
• Partner with engineering, product, design, and data teammates to understand member needs and iterate on useful experiences.

To thrive in this role, you have

• 2+ years developing software in a production environment at scale
• Proficiency in a backend programming language, such as Python, Go or Ruby, and the ability to write clean, maintainable, and well-tested code.
• Experience building backend services or applications, including working with APIs and databases.
• Strong systems thinking, you can reason about how components fit together, how data moves through a system, and where failures might occur.
• An understanding of distributed systems fundamentals, including service communication, reliability, and trade-offs around latency, consistency, and scale.
• Strong problem-solving and debugging skills, with the ability to break work into manageable steps and explain technical choices.
• A collaborative approach, clear communication, and a willingness to ask questions, incorporate feedback, and learn unfamiliar technologies.

Preferred Qualifications

The following are preferred, but not required

• Experience with Python and its backend development ecosystem.
• Familiarity with large language models (LLMs), including using model APIs, prompts, or tools to build applications.
• Exposure to AI evaluations (“evals”), such as using test cases, datasets, or experiments to measure response quality and identify regressions.
• Familiarity with AI tools and frameworks such as LangS

[…]
ive health, financial, and wellbeing benefits designed to support you at every stage of life.

• 🏝 Generous vacation policy and company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to family planning reimbursement
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com .

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .