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Manager, Corporate Communications

Chime · New York, NY, USA; San Francisco, CA, USA · $133k–$185k

Posted by Chime on their careers site · View the original posting

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Senior · asks for 7+ years

Open 26 days

The posting, as Chime wrote it

About the role

This role will play a critical role in shaping Chime’s corporate narrative and reputation as a public company. You'll shape the company’s major moments and how we show up with reporters, investors, policymakers, and corporate stakeholders across quarterly earnings, corporate announcements, executive engagements, and high-stakes issues.

You're a sharp writer, strategic thinker, reliable partner that stays calm headed when things move fast. You think ahead, catch the details others miss, and can drive a workstream from idea to execution with little direction. You build trust with senior leaders, reporters, and cross-functional partners, and you're excited to grow into a broader role as the function grows.

You'll report to the Director of Corporate Communications and work closely with the rest of the Corporate Affairs team, along with Investor Relations, Legal, Finance, and Chime's leadership.

In this role, you can expect to

  • Support our corporate announcements and financial communications: Drive communications for quarterly earnings and major company announcements, working with Corporate Affairs, Investor Relations, Legal, and Finance. You'll help shape the media strategy and own the press materials, briefing books, and outreach.
  • Own the corporate narrative: Own our messaging source of truth and help drive how Chime's corporate story evolves. Make sure it shows up clearly and consistently across earnings, announcements, executive platforms, and our owned channels.
  • Grow our media and influencer program: Expand Chime's relationships with business, financial, and fintech reporters, as well as the creators, Substack writers, podcasters, and emerging voices shaping the conversation. Bring proactive story ideas, land high-impact coverage, and own how we handle inbound requests.
  • Raise our executives' profile: Manage Chime's executive visibility program. Recommend where our leaders should show up, what they should say, and brief and staff them for interviews and speaking engagements.
  • Lead issues management: Own sensitive media inquiries from first triage to resolution. Recommend our response strategy, write statements and responsive materials, and bring together Legal, Risk, Security, and other partners through our issues and incident processes.
  • Be our AI champion: Bring innovative, AI-first thinking to the whole communications team. Build and scale the tools and workflows that change how we work. Collaborate with Marketing to drive our broader answer engine optimization (AEO) work and ensure we show up where our stakeholders are looking for information.
  • Keep the team running at a high level: Directly manage our agency partners, measure and report on the impact of our work, and keep leadership informed. You'll bring the project management discipline that keeps many workstreams moving at once.

To thrive in this role, you have

  • 7+ years of experience in corporate, financial, or executive communications, in-house

[…]
ive health, financial, and wellbeing benefits designed to support you at every stage of life.

  • 🏝 Generous vacation policy and company-wide paid days off
  • 🫂 1% of your time off to support local community organizations of your choice
  • 👟 Annual wellness stipend to use towards eligible wellness related expenses
  • 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • 👪 Access to family planning reimbursement
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com .

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .