Product Manager, App Experience and Platform

The posting, as Chime wrote it

About the role

We are hiring a Product Manager to join our AI & App Experience (AAX) team, with a focus on Chime’s Home experience, app-wide foundations, and design system. In this role, you’ll help shape how members understand their financial lives, navigate Chime, and take the actions that help them make progress.

You’ll own product strategy and execution for Home and shared app capabilities that sit at the intersection of product, design, and engineering. You’ll work across teams to bring Chime’s products together into a cohesive experience while building the systems, patterns, and tools that enable teams to deliver high-quality experiences efficiently.

In this role, you can expect to

• Own the product vision, strategy, and roadmap for Chime’s Home experience, app-wide capabilities, and design system.
• Shape Home into a personalized financial command center that helps members understand what has changed, what needs their attention, and what they should do next.
• Partner with product teams to determine how balances, activity, insights, products, and recommended actions come together in a clear and useful experience.
• Partner closely with Design and Engineering to evolve shared navigation, information architecture, components, patterns, tooling, and infrastructure.
• Identify opportunities to simplify fragmented member journeys and create scalable solutions that improve consistency and product-development speed.
• Drive adoption of shared capabilities across product teams, balancing app-wide coherence with the flexibility teams need to innovate.
• Establish success measures using signals such as member comprehension, task completion, engagement, experience consistency, system adoption, and designer and developer effectiveness.
• Help define how AI and personalization can make Home more relevant for members and improve how Chime teams design and build experiences.

To thrive in this role, you have

• 8+ years of experience as a Product Manager.
• Experience building and scaling consumer-facing mobile products, including a Home surface, dashboard, navigation system, personalized experience, or similarly central part of an app.
• Experience working on design systems, shared app capabilities, developer platforms, UI frameworks, or horizontal product infrastructure.
• Strong product judgment and the ability to turn complex financial information and competing priorities into simple, intuitive experiences.
• Experience partnering deeply with Product Design and Engineering, with enough technical and design fluency to navigate information architecture, component systems, platform constraints, and user-experience tradeoffs.
• A track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes.
• Experience aligning and influencing multiple product teams without relying on direct authority.
• Evidence of using analytics, experimentation, research, and membe

[…]
ive health, financial, and wellbeing benefits designed to support you at every stage of life.

• 🏝 Generous vacation policy and company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to family planning reimbursement
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com .

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .