Senior Software Engineer, AI Automation

The posting, as Coalition wrote it

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

Coalition is building an AI Automation team to eliminate manual work and improve how teams across the company operate. As a Senior Software Engineer, AI Automation, you will lead the design and delivery of reliable, production-grade AI agents and workflows that solve meaningful business problems.

This is a senior individual-contributor role for an AI-native engineer who can move from ambiguous business problems to durable technical solutions. You will work closely with internal operators, product and data partners, and engineering teams to understand complex processes, develop reusable agent capabilities, and establish the technical patterns that allow AI automation to scale safely across Coalition.

You will balance rapid experimentation with strong engineering judgment. You will define system architecture, establish evaluation and reliability practices, and ensure that production agents operate with the appropriate controls for permissions, auditability, human review, and rollback.

Responsibilities

• Lead the technical design and delivery of AI agents, reusable skills, and automation workflows used by Coalition’s internal teams.
• Translate complex, ambiguous business processes, judgment calls, and edge cases into reliable, maintainable software.
• Design and evolve integrations between agents and systems of record using MCP and comparable tool-integration frameworks.
• Define architecture, interfaces, data contracts, and operational standards for production AI systems.
• Establish evaluation strategies, quality baselines, and release criteria; use results to make sound deployment and iteration decisions.
• Build systems with robust controls for permissions, observability, auditability, human-in-the-loop review, failure containment, and rollback.
• Partner with data engineering and business stakeholders to ensure automations use trustworthy data and have sustainable ownership.
• Drive technical decisions across multiple workflows, identify reusable patterns, and raise the engineering bar for the team.
• Mentor engineers and technical partners through design reviews, implementation guidance, and practical AI engineering standards.
• Document systems, decisions, and operating practices so that teams can safely maintain and extend what you build.

Skills and Qualifications

• 7+ years of hands-on software engineering experience, including substantial recent experience building and shipping LLM-backed applications used by real users.
• Demonstrated experience taking AI agents or multi-step automation workflows from prototype through re

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Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com . We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.