Software Engineer, AI Automation

The posting, as Coalition wrote it

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

We are hiring a Software Engineer for the Automation team to use AI to solve and automate manual work across Coalition. This is a hands-on AI engineering role: authoring skills, wiring agents to our systems of record through MCP, building evals, and deploying agents that non-engineers depend on every day. You will not be starting from zero. We have early workflows live in production, more proofs of concept in the oven, and working hypotheses about how all of this should fit together. We want someone who will pressure test those hypotheses against their own experience and change our minds where we have it wrong. Deep, current, practical experience building with LLMs is the single most important qualification for this job.

The other half of the role is proximity to the business. Think of this as a Forward Deployed Engineer, pointed inward: your customers are other Coalition teams. You will work directly with the teams whose work we are automating, learn how they actually operate, and turn that into a playbook. Getting from that conversation to something an agent can run reliably is the core of the work. You will also work day to day with our data team to get at the data these agents depend on. This is an individual contributor role with no direct reports.

Responsibilities

• Author skills: Turn a team's process, judgment, and edge cases into reusable skills that agents can invoke. Write them so the next project can reuse them instead of rebuilding them.
• Build within our agent architecture: Wire agents to the systems of record through MCP servers, compose skills and tools into working workflows, and add new MCP surface area when a system we need is not covered yet.
• Build evals: Define what "correct" means with the business team before you build. Build the eval set, establish a baseline, and use it to make calls about what ships. Nothing goes live on vibes.
• Deploy and support agents: Take agents from prototype to production, including permissions, human-in-the-loop checkpoints, audit trails, and rollback. Tune from how they behave once real users are in front of them, and leave behind docs and an owner on the business team who can run it without you.
• Partner with the data team: Work with our data engineers on the access, models, and quality of the data your agents read and write. Bring them requirements early rather than working around them.

Skills and Qualifications

• AI application building (primary): Substantial hands-on experience shipping LLM-backed applications: prompting, tool use, agentic loops, and multi-step workflows. You k

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Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com . We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.