Forward Deployed Engineer, AI Enablement

The posting, as Crunchyroll wrote it

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Role

We're looking for a Forward Deployed Engineer to embed with teams across Crunchyroll and build AI solutions that materially change how work gets done.

You'll go where the work is. You'll sit with teams, understand how their workflows actually operate, identify where AI or automation can create meaningful value, and rapidly build solutions alongside the people who will use them. This role combines strong business judgment and consultative problem-solving with hands-on engineering. You'll take problems from ambiguity through prototype, production, and adoption.

You'll be part of AI Enablement in the Executive Office, working across Crunchyroll to turn high-value business problems into practical AI-powered solutions, including agents, workflow automation, and other applied AI systems. You'll connect models to the systems, tools, and data teams already use, and build the context, evaluations, guardrails, and human checkpoints required for them to work reliably in the real world.

The goal is not to build AI for its own sake. You'll focus on problems where AI can materially improve speed, quality, cost, or the employee experience, and you'll measure whether what you build actually delivers that impact.

You'll work closely with Engineering, Enterprise Technology, Data & Insights, IT, Security, and other partners to ensure solutions are scalable, secure, and maintainable. Every engagement should also leave behind reusable components, patterns, and lessons that make the next solution faster to build.

In this role, you will

• Embed deeply with business teams. Sit alongside them as work happens, map the real workflow rather than the documented one, and understand the pain points, decisions, systems, and handoffs that shape how work gets done.
• Identify where AI can create meaningful business value. Start with the problem, not the technology, and be willing to conclude that AI is not the right answer.
• Determine the right technical approach for each problem, whether that is an agentic system, generative AI, RAG, classical ML, deterministic automation, or a simpler software solution.
• Translate ambiguous business problems into clear technical plans, including architecture, data flows, integration points, permissions, tool usage, success criteria, and build vs. buy vs. integrate decisions.
• Prototype quickly to test whether an idea works before over-engineering it. Know when to build something in days to learn and when a problem warrants producti

[…]
s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$183,400 — $229,200 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.