Software Engineer III, Media Delivery

The posting, as Crunchyroll wrote it

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As a Software Engineer III on the Media Delivery team, you will design, build, and operate highly reliable systems that stream video content to millions of Crunchyroll customers around the world.

Positioned at the intersection of software engineering, cloud infrastructure, networking, and delivery, you will build fault-tolerant media replication and delivery across multi-cloud origins and global CDNs.

You will drive maximizing availability, resilience, performance, security, and efficiency through automation and deep observability.

What You'll Do

• Architect and operate scalable content replication systems and multi-origin storage to ensure playback resilience.
• Build multi-CDN delivery infrastructure to intelligently route global traffic based on performance, availability, and cost.
• Design fault-tolerant AWS and GCP cloud architectures that remove single points of failure in the delivery path.
• Develop high-volume networking solutions between cloud origins, CDNs, and playback services.
• Automate infrastructure provisioning, deployment, and recovery using Infrastructure as Code (IaC).
• Implement end-to-end observability (metrics, tracing, logging, SLOs, and alerts) to rapidly resolve playback issues.
• Harden platform security by proactively scanning for vulnerabilities and building secure-by-default infrastructure.
• Enhance reliability using automated health detection, failover, and self-healing mechanisms.
• Own full end-to-end service lifecycles, including design, deployment, on-call incident response, and continuous optimization.
• Troubleshoot complex production delivery issues across software, infrastructure, networks, and vendor partners.
• Collaborate with external CDN and cloud providers to optimize performance and resolve delivery bottlenecks.
• Participate in design reviews and code reviews to maintain high engineering standards for scale and maintainability.

What Success Looks Like

In this role, you will own and drive

• High playback uptime and minimal user impact during infrastructure or vendor failures.
• Robust multi-origin and multi-CDN automated failover capabilities.
• Rapid incident detection and resolution via Datadog observability and actionable alerts.
• A secure platform with minimized vulnerability risks across core services.
• Reduced operational toil through IaC automation and self-healing systems.
• Cost-effective infrastructure efficiency that maintains top-tier streaming quality.
• Stron

[…]
Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$169,000 — $211,300 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.