Associate Manager, New Verticals - Affordability Strategy & Operations

The posting, as DoorDash wrote it

About the Team

New Verticals launched in 2020 to take the DoorDash marketplace beyond restaurants: it now spans 100,000+ grocery, convenience, alcohol, retail, and DashMart stores and has made DoorDash the #1 third-party marketplace for grocery and retail in the US.

Within New Verticals, the Consumer Strategy & Operations team focuses on building consumer growth levers through many different outlets. The Pricing & Affordability team is redefining what value means in delivery. Our mission is to make DoorDash the smartest, most affordable place to shop. The pricing, fee, and savings systems we build are a big part of why customers choose DoorDash and stay. We're building toward a future where every customer feels DoorDash is worth it on every order. Getting there takes sharp, quantitative thinking about how we price and where we invest.

About the Role

As an Associate Manager, you'll be the core owner behind how we approach consumer strategy using pricing as a growth lever, with a deep focus on fee structure and affordability. You will spend your days understanding our end to end financials by looking at the ins and outs of our P&L, order data and pricing data to drive changes to how we make DoorDash more affordable for our consumers. You’ll work closely with Finance, Analytics, and Product in forecasting consumer and financial impacts, building pricing models, design A/B tests, and launching new fee structures. It's a high-visibility seat at the intersection of strategy, operations, and finance - your analyses will inform decisions that reach millions of customers.

The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. This is an individual contributor role reporting into a Senior Manager on the New Verticals Affordability team within the broader New Verticals Consumer organization.

You’re excited about this opportunity because you will…

• Analyze. Run SQL queries and build Excel models to quantify the consumer, operational, and financial tradeoffs of fee changes, leveraging AI tools like Claude & Cursor to automate and move faster.
• Build with AI . You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.
• Forecast. Partner with Finance to project how pricing decisions will play out, and track actuals against those projections once programs are live.
• Experiment. Work with Analytics to design A/B tests across markets and verticals, and translate the re

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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

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