Business Systems Analyst, Procure-to-Pay

The posting, as DoorDash wrote it

About the Team

The Business Technology - Procure-to-Pay (P2P) team builds and supports the systems that run how DoorDash buys and pays for goods and services, from sourcing and procurement through accounts payable. We partner closely with Finance leaders and teams, including Procurement, Sourcing, Accounts Payable, Accounting, and Internal Audit, to build the systems that enable their work. Our goal is to continuously provide these teams with scalable, reliable, and well-controlled tools that make their work faster, simpler, and more accurate. We are a small, collaborative team that moves fast and has ambitious goals.

About the Role

As a Business Systems Analyst (BSA) on the Business Technology - P2P team, you will play a key role in building, maintaining, and improving the systems that power our Procure-to-Pay processes. You will build and maintain the back-end configuration and automations for these systems and support them on a daily basis, such as Coupa, Zip, IntelAgree, etc.

You will own the day-to-day health of your systems. That means working with Finance partners to understand how they work today, turning their needs into clear requirements and designs, configuring and testing solutions, and supporting the teams who use them. You will dig into the root cause of issues, solve repeat problems with targeted improvements, and keep clear documentation so our systems stay reliable as we grow.

You will also help us work smarter. A core part of this role is finding opportunities to remove manual work through process automation, system integrations, and emerging AI tools, and then delivering those improvements from idea to launch. You will partner with Finance leaders, IT teams, and Internal Audit to make sure the solutions you build are reliable, secure, and ready for our Sarbanes-Oxley (SOX) audits.

In your first 30 to 90 days, you will learn our systems and business processes, take on support requests, and deliver your first improvements. Within six months to a year, you will own a set of systems or processes end to end while becoming a trusted partner to Finance teams. This role is ideal for an analyst who enjoys the mix of understanding business processes and getting hands-on with the technology behind them.

You will report into Lead, Finance Systems on our Business Technology - P2P team in our People Technology & Insights organization

You’re excited about this opportunity because you will…

• Build: Configure and maintain our Procure-to-Pay systems, including workflows, approvals, integrations, and reports, so that Finance teams can rely on them every day.
• Support: Resolve system requests and incidents quickly, find the root cause of issues, and implement durable improvements that boost customer satisfaction.
• Partner: Work with Procurement, Accounts Payable, Accounting, Sourcing, IT, and various other teams to understand their goals and turn them into clear requirements, designs, and well-tested solutions.
• Automate: Str

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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .