Design Lead

The posting, as DoorDash wrote it

About the Team

Superette is DoorDash’s award-winning in-house creative studio—a multi-disciplinary collective built to inspire, lead, and deliver culture-shaping work across every channel and touchpoint. Made up of creative directors, art directors, copywriters, editorial writers, growth creatives and designers, we exist to infuse creativity into every corner of the business and elevate it as a true driver of growth. Our mission is to build a brand people actually care about—one that shows up meaningfully, solves problems, earns its place in culture, and creates work that hits hard and sticks. Our studio is stacked with some of the best talent in the game, and our ambition is simple: raise the bar with every brief. In 2024, we were named the #2 in-house studio by The One Show and The Drum, and celebrated by Cannes Lions, Fast Company, and more.

About the Role

We’re looking for a Design Lead who can bridge brand storytelling with growth-focused design inside Superette, the Creative Studio at DoorDash. Leading a small but mighty team of designers as a player/coach, you’ll develop work that both drives conversion in the short term and builds brand equity in the long term.

You’ll be equally comfortable optimizing CRM and performance campaigns for measurable results as you are elevating DoorDash’s visual expression and design language. Partnering across Brand, Growth, and Marketing, you’ll deliver design that is strategically sharp, emotionally resonant, and unmistakably on-brand.

You’ll report to the Head of Design within Marketing, shaping how our studio integrates performance rigor with brand craft.

Responsibilities

• Lead and mentor a multidisciplinary design team, providing at least 2+ years of hands-on leadership experience.
• Deliver creative that balances brand storytelling with growth performance across CRM, lifecycle, paid media, and campaigns.
• Drive conversion-focused assets while ensuring alignment and maintaining consistency of visual identity with DoorDash’s brand standards and design language system.
• Collaborate with program managers, marketers, and copywriters to turn insights into impactful creative.
• Use data and insights to optimize creative while elevating emotional resonance and long-term equity.
• Identify and experiment with new formats, storytelling techniques, AI-powered workflows, and design systems that expand how DoorDash shows up across touchpoints.
• Champion AI adoption within the team by integrating tools that improve speed, scalability, and creative innovation.
• Stay ahead of industry trends in brand and growth design to evolve our creative impact.

Qualifications

• 8+ years of professional design experience spanning brand and growth marketing.
• 2+ years of leadership experience managing and mentoring design teams.
• Portfolio showcasing both brand-building work (campaigns, identity systems, storytelling) and growth-focused design (CRM, lifecycle, paid social, A/B testing).
• Hands-on ex

[…]
success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .