Director, New Growth Bets - Strategy & Operations

The posting, as DoorDash wrote it

About the Team

The US Restaurant Team is responsible for growing the Restaurant business in the US, helping customers access the best selection on the platform, and ensuring merchants grow their sales. Specifically, the New Restaurants Models pod is building DoorDash's capability to create its own selection to fill gaps in the market and giving customers more affordable options. The team also pioneers new partnership models with restaurants in service of bringing customers the food selection they want in every neighborhood.

About the Role

As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships — building something that doesn't exist anywhere else on the platform. You will report into a Director on our Restaurant team in our Marketplace organization.

You’re excited about this opportunity because you will…

• Build – Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry.
• Lead – Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact
• Operate – Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day
• Experiment – Set the testing agenda for the business, back your team to take smart risks, and scale what works even when there's no obvious right answer.
• Influence – Represent Kitchens & New Models across the US Marketplace org — shaping roadmaps, securing investment, and aligning senior stakeholders.

We’re excited about you because…

• You have 12+ years of experience in strategy & operations, consulting, or general management, with a track record of owning a business line, P&L, or major strategic initiative; high-growth startup experience is a plus.
• You have 7+ years of people management experience, including experience managing managers or building a team from the ground up.
• You have led complex, cross-functional initiatives at an organizational level and delivered results against ambitious goals.
• You can motivate and align people at every level of the organization, from frontline teams to executives..
• You can translate ambiguous, high-level goals into concrete execution plans, and move fluidly between strategic altitude and operational detail.

[…]
success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .