Manager, New Verticals- Retail Strategy & Operations

The posting, as DoorDash wrote it

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like electronics, home improvement, apparel, and use cases outside of what people eat.

About the Role

As a Manager on the Retail Strategy & Operations team, with a focus on understanding the ins and outs of our P&L. You will own the planning, operating rhythm and manage the economics of DoorDash's Retail business. You'll work closely with Strategy & Operations, Finance, Product, Partnerships, and New Verticals platform teams to be successful.

You'll be responsible for understanding different lines within our Retail P&L, setting the operating cadence that keeps Retail on plan: defining the metrics that matter, running weekly business reviews, and driving quarterly planning into focused sprints against growth and profitability. You’ll be the owner for knowing how the Retail business is performing and where to place bets to continue driving growth. You’ll own how we set consumer fees and structure merchant economics–partnering with our Platform team on fee architecture and making sure our strongest merchant deals are in place and performing. Your work bridges planning, pricing, and commercial strategy across retail categories. You turn targets into operating plans, and plans into measurable outcomes.

This role requires strong financial acumen and comfort with data. You should move fluently between cents and millions, be able to make frameworks for tradeoffs, and be comfortable modeling when needed. SQL and a track record of building the tools you need will help.

You will report into a Director on our Retail Strategy & Operations team and be an individual contributor, with the opportunity to build a team in the future.

You’re excited about this opportunity because you will…

• Strategize. From first principles, you'll shape how DoorDash Retail grows profitably — where we price to win and where we protect margin.
• Operate . You'll set the rhythm that keeps the business on plan, turning ambitious targets into focused execution against growth and profitability.
• Analyze. You'll let economics win the argument and pair them with instincts for how customers shop and what affordability levers matter most.
• Experiment. You'll transform pricing strategies into structured tests that create measurable, actionable outcomes — and a sharper view of what works.
• Build. You'll have your fingerprints all over Retail's economics, customers will be able to find more deals, and your planning cycle is the critical foundation for the rest of your teammates to build upon.
• Lead, collaborate and Influence. You'll partner wi

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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

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