Manager, Sales Strategy & Operations

The posting, as DoorDash wrote it

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

As the Manager of Sales Strategy & Operations for Sales Tooling, you will be the core DRI for DoorDash’s third-party (3P) technology ecosystem. You will play a pivotal role in executing against top company business objectives by owning the 3P portfolio of our centralized Sales tooling operation. Reporting to the Senior Manager of Sales Tooling, you will manage spend tracking and license optimization across the 3P budget, ensuring that every tool in our stack directly contributes to sales productivity and operational efficiency.

Strategic Ownership & Governance

• Oversee the end-to-end strategy and execution of DoorDash’s 3P sales tooling portfolio.
• Act as a thought partner on “build vs. buy” decisions as it relates to our 3P vs 1P stack of sales tools.
• Operate and continuously improve the tooling governance process (intake, scoring, SLAs, and routing to Legal, Security, and Procurement) to eliminate redundant "shadow" procurement across lines of business.
• Run structured tool evaluations, make scale or sunset recommendations to the governance council, and execute approved procurement and decommissioning.

Cross-Functional Partnership

• Gather and synthesize requirements from Sales teams to shape tool selection and feature asks.
• Partner with GTM Technology & Product to ensure all 3P solutions align with technical requirements and architectural standards.
• Work closely with Revenue Operations to measure and report on the sales productivity impact of all tooling investments.

Vendor & Lifecycle Management

• Act as the main point of contact for 3P sales tooling partners, holding vendors accountable to roadmaps that resolve existing challenges and implement enhancements.
• Serve as the central DRI for tooling licensing, access management, and permissioning to accelerate decision-making and reduce operational friction.

Execution & Enablement

• Partner with Enablement to drive adoption and best practices for 3P tools across sales teams, and track adoption and sentiment.
• Develop a centralized repository for tooling documentation and best practices to resolve current information silos.

You’re excited about this opportunity because you will be driving…

• Tooling Optimization: Drive the evaluate, renew, and retire decisions that move us toward fewer, better tools and a 1P-first stack where possible.
• Governance in Motion: Optimize and oversee tooling governance council cycles and decision calendar running, ensuring fiscal discipline and eliminating redundant "shadow" procurement.
• Cross-Functional Collaboration: Work closely with GTM T

[…]
success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .