Protective Services Associate

The posting, as DoorDash wrote it

About the Team

The Global Safety and Security team advances DoorDash by protecting people, property, operations, brand, and reputation. Within that team, Protective Services safeguards executives and residences through executive protection, intelligence collection, threat monitoring, residential security, and secure transportation. We manage risk and deliver value through technology and a people-first approach, and we strive to always be ahead of the curve and there for our people, anytime, anywhere.

About the Role

We are hiring Protective Services Associates to join the Protective Services team, providing residential security coverage and on-site protective presence in support of executives.

This is the entry point on our cross-trained career ladder. Associates build proficiency across residential security, monitoring and threat reporting, and close-protection fundamentals, with a structured path to Senior Associate and beyond as you grow.

Responsibilities

• Residential Security Coverage: Provide dedicated, round-the-clock physical security presence at a residential property as part of a rotating shift team.
• Monitoring & Threat Reporting: Monitor camera systems and access points, document and report security-relevant activity, and hand off findings to the team's intelligence function.
• Access Control: Screen and coordinate visitors, deliveries, and vendors according to established protocols.
• Logistics Coordination: Plan and manage the logistics of residential security operations, including scheduling, shift handoffs, and coverage during events or executive travel. Coordinate with drivers and other Protective Services team members to align movements, timing, and coverage.
• Incident Response: Respond to security incidents or anomalies, following established escalation procedures.
• Professional Conduct: Serve as a trusted, hands-on point of contact for executives, anticipating needs, exercising sound judgment in real time, and delivering discreet, concierge-level service while representing Protective Services in all interactions.
• You are excited about this opportunity because you will…
• Start a Real Career: Enter Protective Services at the ground level with a defined path to Senior Associate and beyond.
• Build Core Skills: Develop foundational executive-protection skills like access control, monitoring, and incident response.
• Operate Locally: Work on-site in the Bay Area as part of a rotating shift team.
• Be Part of a Team: Join a team that covers for one another, shares knowledge, and grows together.
• Represent with Excellence: Model the professionalism, reliability, and discretion expected of Protective Services.

We are excited about you because you bring…

• Experience: 1-2 years in security, law enforcement, military, hospitality, or a related field.
• Attention to Detail: Comfortable monitoring multiple information sources (cameras, logs, communications) and documenting what you observe clearly.
• Sound

[…]
success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .