Senior Manager, US Indirect Tax Controversy

The posting, as DoorDash wrote it

About the Team

The Tax Controversy team serves DoorDash by producing excellent controversy outcomes, providing timely and accurate information on material risks to the business, and improving the tax team with actionable feedback from audits. As DoorDash's business has grown across the United States and the world, so have its tax audits and appeals.

You will report to the leader of the US Indirect Tax Controversy function and work alongside a Manager who manages audits and an Associate Manager who owns the team's data and analytics. You will engage with partners across Tax Compliance, Accounting, Tax Tech, and Planning. You will be able to work remotely, based within the US, with limited travel for team events, offsites, and select audit meetings.

About the Role

This role is responsible for the execution of DoorDash's portfolio of US indirect tax audits — sales and use tax, gross receipts taxes, property taxes, and business license taxes. You will own how that work gets done: the audit management process, the reporting that tells the tax department where we stand, and the cross-functional channels that supply the facts, data, and documents our audits depend on.

This role requires judgement. Our audits can turn on unsettled questions. You will direct the methods, the positions, and the evaluation criteria for defending these matters, on facts that are frequently incomplete and in jurisdictions that frequently disagree. You will act independently on new and unusual matters, direct the work of others on the team without carrying people-management responsibility, and carry a select portfolio of audits yourself.

You're excited about this opportunity because you will…

• Own execution across the full US indirect tax audit portfolio. Direct how each sales and use tax, gross receipts tax, property tax, and business license audit is staffed — and personally manage a select set of audits so you stay close to the work.
• Make the portfolio legible. Design and sustain the trackers, cadences, and metrics that turn dozens of concurrent audits into a clear picture of exposure by issue, aging, status, and outcomes — putting AI and analytics tooling to work alongside the team’s analytics Associate Manager and the Tax Tech team.
• Build the network that audits run on. Build strong, cross-functional channels across Tax Compliance, Tax Tech, Accounting, Planning, and Operations to quickly secure the data and facts essential to audit defense.
• Resolve controversies. Set defense strategy, negotiate with state and local auditors, and bring matters to resolution — escalating with a clear recommendation when the exposure or the issue warrants it.
• Surface the issues that change decisions elsewhere. Identify high-impact audit issues early — those affecting current planning, carrying significant value, or drawing senior visibility — and get them to your manager with the analysis needed to act.
• Be a senior voice on the team. Mentor a Manager and an Assoc

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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .