SMB Sales Manager - SaaS

The posting, as DoorDash wrote it

About the Team

The SMB Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with local and regional merchants in any given geography. Our DoorDash Reservations team (DashOS) specifically is on a mission to redefine and reshape the hospitality industry for restaurant operators both on and off the DoorDash delivery marketplace. We are disrupting the current landscape by opening the door for hospitality operators to a new frontier of streamlined operations, customer insights and relationship management across all channels - from walk-in to at home delivery.

About the Role

As a Sales Manager for our In-Store business, you will be responsible for leading a team of regional Account Executives, driving the sales performance to both existing and new DoorDash restaurant partners and is the main input to the growth of our In Store business You do this through hiring, developing, and performance managing great talent, as well as building an inclusive and motivating work environment. As an early member of our growing business line, you will be asked to help build the foundational components of our sales motion to scale globally. This position will report to the Senior Manager, Sales - In Store and will lead team members in key strategic markets in the US. This role will be remote but will require travel to your key markets for both organization and restaurant sales support as needed.

You’re excited about this opportunity because you will…

Build and Grow a High-Performing Team: You'll be responsible for sourcing, interviewing, and hiring top talent to scale the team, while also assessing team strengths and weaknesses to provide tailored management.

Drive Strategic Sales Performance and Regional Integration: You will actively support front-line sellers, ensuring consistent input quality, coaching for success, and assisting on critical deals while integrating the sales team with regional goals.

Lead with Empathy and Effective Communication: You'll foster a positive team environment in a high-volume, fast-paced role, acting as a supportive leader and ensuring high morale.

Contribute to DoorDash's Growth and Culture: You'll play a vital role in the company's expansion in the US and Canada, embodying DoorDash's values of leadership, operation, learning, and teamwork to directly impact the company's success.

We’re excited about you because…

You have a minimum of 3 years in sales leadership positions with experience in SaaS, SMB Tech or Restaurant Sales

You have a track record of building and growing a high-performing sales team, capable of sourcing and developing top talent.

You have consistently achieved and overperformed on strategic sales goals

You're committed to leading with empathy and effective communication, fostering a positive and motivating team environment.

You're eager to contribute significantly to DoorDash's growth and
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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .