Sr. Associate, Dasher & Logistics - Regional Operations (Parcel) Strategy & Operations

The posting, as DoorDash wrote it

About the Team

DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network.

We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience.

About the Role

You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel.

You’re excited about this opportunity because you will…

• Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network
• Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth
• Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to keep operations running smoothly, efficiently, and safely while continuously raising the performance bar.

We’re excited about you because…

• You solve problems from first principles. You’re excited to solve problems in innovative ways and you resist “this is how it’s always been done” thinking
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in fast-paced startup environments
• You’re analytical. You let data win arguments. You are a data-driven problem solver able to analyze and synthesize data in SQL/excel independently
• You go high and you go low. You’re able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business
• You have 3+ years’ experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
• You have a Bachelor’s Degree in a related field
• If internal, you qualify for internal mobility guidelines

Bonus Points

• You have

[…]
success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .