UAS Operations Specialist - Ground Support

The posting, as DoorDash wrote it

About the Role

As a UAS Operations Ground Support Specialist , you’ll join Flight Operations in a qualified Commercial Ground Support position supporting safe, compliant UAS delivery operations under Part 135 . All hires complete required training and qualification under the company’s FAA-approved training program before independently performing assigned duties.

You’ll work alongside Remote Pilots in Command (RPICs), Flight Operations leadership, and Maintenance to support aircraft readiness, safe ground operations, and mission execution through disciplined procedures and clear communication.

You’ll also work cross-functionally with Flight Test, Engineering, and other teams to support Part 107 testing , developmental operations, and system validation within applicable authorizations and established safety controls.

What You’ll Do

• Serve as qualified Commercial Ground Support within Flight Operations for Part 135 UAS operations once trained, qualified, and authorized.
• Complete training delivered by a qualified Ground Instructor under the company’s FAA-approved training program and required competency evaluations. Initial-cadre members complete the applicable FAA qualification and evaluation process.
• Maintain required qualifications, recurrent training, proficiency, and standardization requirements.
• Support aircraft preparation , staging, payload handling, battery management, equipment setup, launch and recovery, and aircraft turnaround within assigned responsibilities.
• Verify aircraft, payload, equipment, and operating-area readiness in accordance with assigned Ground Support procedures and checklists.
• Apply applicable Part 135 requirements, company manuals, SOPs, checklists, Operations Specifications, exemptions, waivers, and operating limitations relevant to assigned duties.
• Coordinate with the RPIC and operational personnel throughout missions, maintaining situational awareness and timely communication of ground conditions and aircraft readiness.
• Pause unsafe ground activities and promptly escalate concerns through established channels . Flight command authority remains with the RPIC.
• Identify and report hazards , aircraft discrepancies, equipment damage, and procedural deviations through established safety and maintenance channels.
• Maintain accurate training, qualification, operational, and equipment records required for assigned activities.
• Support abnormal and emergency operations within defined Ground Support responsibilities, including required drills and emergency procedure training.
• Work cross-functionally with Flight Test, Engineering, and other teams to support Part 107 testing , developmental operations, demonstrations, and validation within assigned duties and applicable authorizations.
• Provide structured operational feedback and contribute to improvements in ground procedures, SOPs, checklists, equipment, and training materials.
• When qualified and designated, qualify additional Groun

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success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review .