People Relations Business Partner
Duolingo · New York, NY; Pittsburgh, PA · $163.2k–$244.8k
Posted by Duolingo on their careers site · View the original posting
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The posting, as Duolingo wrote it
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read our blog to learn more.
About the role...
We’re hiring a People Relations Business Partner to lead Duolingo’s approach to employee relations, leaves of absence, and workplace accommodations. You will serve as a trusted advisor to Duos, managers, and People Business Partners, bringing sound judgment and consistency to complex employee matters. You’ll manage employee relations cases, own our leave and accommodations programs, and use insights across this work to strengthen our practices and employee experience as Duolingo grows globally.
🧠 You will...
Employee Relations
- Manage Employee Relations Cases: Lead employee relations matters from intake through resolution, including employee concerns, workplace conflicts, conduct issues, and other sensitive situations.
- Conduct Investigations: Lead fair, thorough, and timely workplace investigations, documenting findings and partnering with Legal and People Business Partners on appropriate next steps.
- Advise Managers & PBPs: Provide practical guidance on employee concerns, performance and conduct matters, policy interpretation, and complex workplace situations.
- Build ER Practices: Develop tools, guidance, documentation standards, and case management practices that support consistent and thoughtful decision-making.
- Partner Across the Business: Work closely with People Business Partners, Legal, and other People teams to navigate complex or high-risk employee matters.
Leaves & Accommodations
- Own the Programs: Lead Duolingo’s global leave of absence and workplace accommodations programs, including program strategy, employee experience, policies, processes, and continuous improvement.
- Lead Accommodations: Manage workplace accommodation requests from intake through implementation and follow-up, partnering with Duos and managers to identify effective, reasonable solutions.
- Navigate Complex Leaves: Serve as the internal expert and escalation point for complex leave matters, partnering with external administrators, Benefits, Legal, managers, and People Business Partners.
- Support Return to Work: Guide complex return-to-work situations and transitions between leave and workplace accommodations.
- Manage Vendor Performance: Establish clear expectations for external leave and accommodations partners and hold them accountable for service, accuracy, timeliness, and employee experience.
[…]
ing performance data to improve service.
- Systems & Insights: Experience using case management systems and employee data to identify trends and inform organizational decisions.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range
$163,200 — $244,800 USD
Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here .
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Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com .
Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
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