Principal Software Engineer I - Platform Billing Core

The posting, as Elastic wrote it

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

Billing powers Elastic's Cloud business. It runs across AWS, GCP, and Azure in over 50 regions. We oversee usage-based metering, consumption billing, and marketplace integrations at global scale.

The Billing Core team owns the data layer that makes billing correct, auditable, and automated. We work across two areas:

Usage — Collect and process usage and cost data. This data is the foundation of our billing and financial reporting.

Engine — Turn hourly usage data into customer invoices and revenue records.

We are looking for a Principal Software Engineer to drive technical direction within the Billing Core domain. This is a hands-on role. You will design systems, improve how we operate, and work across teams. You will help our billing services grow in scale, reliability, and developer productivity. You will work closely with Product, SRE, and Cloud Infrastructure teams.

What You Will Be Doing

Own complex billing and account management systems that span multiple services and cloud providers.

Build large-scale data pipelines for billing data ingestion, transformation, and reconciliation.

Improve observability, incident response, and reliability of core billing systems using modern DevOps practices.

Shape system architecture for scale and modularity. Guide service design, API structure, and data modelling.

Work with SRE and Cloud teams to improve deployment, monitoring, and CI/CD pipelines.

Own PostgreSQL data architecture and performance. Focus on query speed, schema quality, and high availability.

Be the go-to technical reviewer for the billing core stack. Maintain technical consistency and quality standards.

Mentor engineers and tech leads across the Billing organization. Help raise the bar on design and operational standards.

Work with Product, Design, and Finance to set roadmap priorities. Make sure plans are feasible and aligned with business goals.

Take part in on-call rotations. Make sure systems are production-ready through automation, resilience testing, and alerting.

What You Bring

8+ years in backend or platform engineering, with solid skills in Python and PostgreSQL (schema design, performance, high availability).

Proven experience improving reliability, observability, and incident response in production systems.

Solid background in cloud i
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inimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

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