Design Program Manager

The posting, as Everlaw wrote it

The Role

As a Design Program Manager at Everlaw, you'll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools. As our first dedicated Design Program Manager, you'll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

What you'll do

• Own the design operating model for planning and delivery — define how design work is estimated, sequenced, and handed off, and maintain the system that makes dependencies and timeline risk visible before they become escalations.
• Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases.
• Own the working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing — define how scope is agreed, how dependencies are tracked, and where conflicts get decided, so those questions have a standing answer instead of being renegotiated per project.
• Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures—to streamline team workflows.
• Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth.
• Own how design's work is represented to the business — build and maintain the reporting layer (capacity, throughput, readiness) that lets product and executive leadership plan against design, rather than assembling narrative updates each cycle.

About You

• You have at least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environments.
• You excel at balancing competing priorities across multiple stakeholders, steering teams through ambiguity with structure, clear prioritization, and empathy.
• You've built and scaled lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentum.
• You bring excellent communication and storytelling skills, with a proven ability to translate design progress and complex trade-offs into business-relevant narratives for leadership.
• You bring a strong understanding of user-centered design methodologies, modern UX workflows, and tools like Figma.
• You have experience working with project tracking tools like Jira or emerging AI tools (e.g., Cursor, Claude Design).
• You operate with a low-ego, highly collaborative style, finding genuine fulfillment in making design teams visible and successful.
• You are authorized to work in the

[…]
Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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