Staff Product Manager, Incentives

The posting, as Faire wrote it

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire offers retailers and brands a range of benefits and incentives, including our Insider membership program, seasonal sales, and spend challenges, that drive preference for Faire. These programs work: they shift customer behavior, deepen relationships between retailers and brands, and help small businesses lower their operating costs. For independent retailers, the savings from Insider and promotions can be the difference maker, and in this role you’ll be directly responsible for helping more of them save on their costs.

We’re looking for a Product Manager to set the strategy for our incentives programs and identify the highest-impact opportunities to drive efficiency and value from them. You’ll be both strategic and deeply attuned to how customers respond to incentives, and fluent enough in business mechanics to manage cost efficiencies in the programs you own. If you’ve worked on a membership or loyalty program at a marketplace or consumer platform, this is a chance to apply that experience to a business where small, independent retailers are the customer. You’ll work on some of the biggest bets and business-critical drivers at Faire, with high executive visibility and the chance to ship, test, and learn quickly.

What you’ll do

• Own strategy and roadmap for Faire’s incentives. Set the long term direction for how seasonal sales, spend challenges, Insider, and future benefits evolve, and build the prioritized, financially grounded roadmap
• Bring Faire’s benefits together into one experience. Orchestrate today’s programs so retailers and brands experience them as a single, seamless system, and determine the next chapter for Insider, including whether and how to expand it.
• Own the return on every incentive dollar. Think in unit economics, cost per outcome, and payback periods. Invest where incentives drive the most value, and manage the P&L trade-offs across programs.
• Build the targeting platform. Develop the targeting capabilities that put the right incentive in front of the right customer at the right time, and design simple, delightful experiences that help retailers discover deals and get the most from t

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ble paid time off, plus company-wide recharge days

• Paid parental leave up to 16 weeks
• Comprehensive health coverage, with options varying by location
• Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance
• Mental health support and coaching through Modern Health
• Stipends to support your professional development, wellness, and work from home needs
• Employer-sponsored retirement plan, dependent on country of employment

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog .

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)