Learning Experience (LX) Platform Manager

The posting, as HelloFresh wrote it

ABOUT HELLOFRESH GROUP

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past decade, we've grown from a single meal kit brand into a global food solutions group — the world's leading meal kit company, active in 18+ countries across 3 continents.

The HelloFresh Group includes HelloFresh, Green Chef, EveryPlate, Factor (ready-to-eat), Chefs Plate, and Youfoodz. Each brand serves a distinct audience but shares our commitment to making good food accessible and sustainable. Our Distribution Centers are the operational heartbeat of everything we deliver — and equipping the people who work in them with the right training, at the right time, in the right format, is fundamental to how we operate.

ABOUT THE ROLE: WHAT'S IN THE BOX

The Learning Platform Manager is the connective tissue between the content our Training Content team creates and the learners who need it. This is a hands-on, operationally grounded role responsible for the health, configuration, and strategic growth of our 360Learning platform across a multi-brand, multi-site network — while also serving as the primary coordination point for training program rollout, stakeholder alignment, and platform-enabled learning design.

You will own the platform end-to-end: user management, course architecture, learning path design, integrations, reporting, and the continuous improvement of how learning is experienced by our Tier 1 DC associates and operational leaders. You will partner daily with the Training Content Manager to translate finished content into published learning experiences, and with Operations, HR, Safety, and OpEX to ensure training is reaching the right people at the right time.

This role is also a direct manager — you will lead and develop one Senior Learning Experience Designer, who shares responsibility for platform administration and content quality support. Together, you are the function that makes the entire training ecosystem visible, measurable, and continuously improving.

Scope Area

Details

Platform

360Learning (primary LMS) — full administrative ownership; Workday integration (in progress) for automated enrollment and user management

Brands & Sites

All 4 brands (HelloFresh, EveryPlate, Green Chef, Factor) across all current and future US DC sites; EU and ANZ expansion planned

Learner Audience

Tier 1 DC associates, line leads, supervisors, operational management, and corporate staff

Content Interface

Receives content from Training Content Specialists and VDM team; publishes, structures, and optimizes for learner delivery within 360Learning

Reporting

Completion tracking, compliance records, engagement analytics, and learning program effectiveness reporting to operations and leadership

Integrations

Workday HRIS (in implementation); future integrations as platform scales globally

Geographic Scope

US operations at launch; EU and ANZ expansion as the
[…]
center of a network that includes the Training Content team, VDM team, Operations, HR, Safety, IT, and ProdTech; your effectiveness depends on making all of those relationships work

WHAT WE OFFER: THE TOPPINGS

• Competitive salary & 401K company match that vests immediately upon participation
• Paid parental leave (16 weeks)
• Generous PTO policy
• Day one benefit coverage for health, dental, and vision ($0 monthly premium and other flexible health plan options)
• Up to 85% discount on your subscription to HelloFresh meal plans (HelloFresh, Green Chef, EveryPlate, and Factor)
• Access to Employee Resource Groups open to all employees, including BIPOC, Women, Veterans, Parents, and LGBTQ+ communities
• Collaborative, dynamic work environment within a fast-paced, mission-driven company disrupting the traditional food supply chain

OUR COMMITMENT

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

As part of our commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage — including those with disabilities. Please let us know how we can accommodate your process needs in the application form.

Above all, we're looking for people who will make HelloFresh better. We value diverse experiences and non-traditional paths. If this role excites you and you believe you can make an impact — even if your background doesn't match every listed qualification — we want to hear from you.
Colorado Pay Range
$90,300 — $1,161,100 USD

Texas Pay Range
$84,000 — $108,000 USD

Newark, NJ Pay Range
$96,600 — $124,200 USD

Arizona Pay Range
$84,000 — $108,000 USD

Illinois Pay Range
$90,300 — $116,100 USD