Senior Account Manager, Public Relations (Health)
Highwire · Hybrid · San Francisco, California, United States · $90k–$125k
Posted by Highwire on their careers site · View the original posting
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The posting, as Highwire wrote it
Senior Account Managers on our Health teams lead integrated communications programs for some of the most influential companies across healthcare, biotech, digital health, medical devices, and life sciences. They bring deep experience in areas such as healthcare innovation, regulatory communications, patient engagement, and scientific communications, guiding teams in translating complex health topics into compelling narratives that resonate with business, professional, and consumer audiences.
In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives.
Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Health clients. Strong writing, strategic thinking, and a deep understanding of the health media landscape are essential to success in this role.
Key Responsibilities
Media Relations
- Lead strategic media and analyst relations programs for Health clients, including pharma, biotech, medical devices, digital health, and health technology.
- Build and maintain strong relationships with top-tier healthcare, scientific, trade, and business press.
- Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach.
- Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content.
- Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact.
Client Service / Management
- Serve as the day-to-day account lead for up to 5 Health clients, ensuring exceptional client service and program execution.
- Direct teams of 5–10 members, from interns to VPs, managing workflow, priorities, and team development.
- Provide strategic counsel aligned with each client’s business objectives and healthcare-focused goals.
- Build and maintain relationships with key healthcare and business media.
- Oversee communications programs from kickoff through goal achievement, ensuring measurable impact.
- Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes.
- Develop and manage monthly and annual budgets, staffing allocations, and team priorities.
- Ensure accurate client billing, expense management, and overall account health.
- Participate in program execution as needed, including writing, media relations, digital communications, and crisis support.
- Serve as an ambassador for the agency and our Health teams.
Agency Operations
- Contribute to company growth through new business development, organic client expansion,
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nter breaks
- Early log-off on Fridays through our Empower Hours program
- 401(k) plan with employer matching
- Comprehensive medical, dental, and vision coverage, plus FSA options
- Paid parental leave benefits
- Commuter benefits
- Annual Growth Mindset stipend for books, events, or learning experiences
- Monthly technology reimbursement
- Wellness benefit program for mental and physical health
- 501c3 donation matching program
- Mentorship and ongoing professional development opportunities
- Monthly recognition and team celebrations
- Employee referral and new business referral bonuses
- Quarterly Highwire events and team gatherings
- Dog-friendly office environment
- A supportive, inclusive, and collaborative workplace where you can grow and do your best work
Location & Work Environment
Highwire offers both remote and hybrid work options, depending on where you live.
Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.
Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C..
Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.
Join the Highwire team
If you’re inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.
Please note: This posting may be used to build our talent pipeline, connect with top professionals in the industry, or extend reach across multiple locations. We welcome all interested candidates to apply and explore opportunities at Highwire!