Dedicated Sales Activation Specialist
Human Interest · Remote · United States, Remote
Posted by Human Interest on their careers site · View the original posting
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Open 91 days
Hiring? Uncertain · Open 90 days.
The posting, as Human Interest wrote it
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock , TPG (The Rise Fund) , SoftBank, Glynn Capital , NewView Capital, USVP, Wing, Uncork, and more.
About the role
As a Dedicated Sales Activation Specialist, you will support the setup and launch of our new clients 401(k) plans while representing our White Label partners. This joint effort means you'll be on the front lines with our new clients/partners, working with a wide variety of companies (anything from the local plumber to the nationwide robotics firm), helping them set up and launch their new 401(k) plans. You'll own keeping the sales activation process on-track while ensuring that customers and partners are engaged and happy. Process-driven and people-focused - you are organized, friendly and flexible.
You will be accountable for hitting key performance metrics, identifying and escalating operational blockers to consistently launch a high volume of plans while delivering an exceptional customer experience. If you are energized by helping business owners meet their goals, being challenged with monthly targets, and fast-changing environments, this is the opportunity for you. We move at 24,791 mph - you should be ready to lead at speed
What you get to do every day
- Communicate extensively with our customers to identify their needs and help them establish their 401(k) plans
- Educate, guide, and inform our newly signed customers about the choices they have to help their employees save for retirement
- Meet monthly activation targets by closely working client pipelines, managing client timelines, objection handling to keep clients in the flow and ensuring adherence to process and talk tracks.
- Actively follow onboarding workflows to increase velocity, remove bottlenecks, and drive operational excellence.
- Partner cross-functionally with internal teams and Leadership to resolve customer escalations and continuously improve the sales activation experience.
- Work cross-functionally within our organization (specifically with sales and account management) to make sure customer needs are met
- Drive processes forward, managing internal and external stakeholders to keep our customers engaged, happy, and on-track
- Communicate professionally to both internal and external clients while focusing on needs-driven solutions
- Identify potential areas for proce
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ace To Work® (2023-2025)
- Fortune Best Place to Work in the Bay Area (2024)
- Best Places to Work by Built In (2023-2024)
- America’s Best Startup Employers by Forbes (2020-2022, 2024)
- A Top Company by Y Combinator (2020-2023)
- Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.
We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com .
Protect yourself against fraud and identity theft . Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @ humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.