Learning and Development Program Specialist

The posting, as Human Interest wrote it

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock , TPG (The Rise Fund) , SoftBank, Glynn Capital , NewView Capital, USVP, Wing, Uncork, and more.

About the role

As a Learning and Development Program Specialist, you will play a key role in designing, building, and continuously improving modern learning programs at Human Interest. You’ll turn business needs into well-crafted learning experiences, combining instructional design with storytelling to create resources, processes, and experiences that shape careers and drive our high-performance culture. This is a build-focused role: you’ll own the design and development of our content, while subject matter experts, managers, and People Team partners deliver live sessions using the materials you create.

We are looking for someone who is tech-forward—who actively leverages modern AI tools to streamline content creation, elevate slide presentations, and scale enablement across the entire employee lifecycle.

What you get to do every day

Tech-Forward Instructional Design and Content Creation

• Design and build contemporary, self-led e-learning modules, on-demand micro-learning assets, training guides, and slide decks.
• Build facilitator guides, leader-led toolkits, and “train-the-trainer” materials so managers and subject matter experts can confidently deliver live sessions.
• Apply adult learning principles and design frameworks (e.g., ADDIE, SAM, action mapping) to create storyboards, learning objectives, and assessments that drive behavior change.
• Actively leverage AI tools to write scripts, generate visual assets, draft assessments, and accelerate instructional design.
• Document processes and update People Team resources in our intranet (Confluence).
• Build structured project proposals and training deployment plans that clearly articulate learning objectives, target outcomes, and agile rollout strategies.
• Uphold Human Interest’s brand consistently through communications and experiences.
• Assess feedback and internal data to enhance, expand, change and/or adapt our offerings and ways of doing things.
• Establish post-training feedback channels to gather participant insights, actively translating learner input into actionable updates to refine and elevate learning programs.
• Measure learning effectiveness using completion data, assessments, and LMS

[…]
ace To Work® (2023-2025)

• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com .

Protect yourself against fraud and identity theft . Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @ humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures