Director, Information Technology

The posting, as Iterative Health wrote it

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.

We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.

The Director, IT will lead Iterative Health’s technology infrastructure, systems, security, and IT operations as the company continues to scale across its corporate and clinical research network. This role will be responsible for building a secure, reliable, and scalable technology environment that enables employees to do their best work while supporting the operational needs of a growing healthcare technology and services organization.

The ideal candidate is a strategic and hands-on IT leader who can balance long-term technology planning with day-to-day execution. You will partner closely with leaders across teams to ensure technology solutions are aligned with business priorities, scalable, secure, and user-friendly.

Where You’ll Drive Impact

IT Strategy & Leadership

• Develop and execute a scalable IT strategy aligned with Iterative Health’s business and growth objectives.
• Establish IT roadmaps, priorities, standards, and operating processes across the organization.
• Serve as a strategic technology advisor to executive and functional leaders.
• Evaluate emerging technologies and identify opportunities to improve efficiency, scalability, and employee experience.
• Develop and manage the IT budget, vendors, contracts, and technology investments.
• Build and mature the IT function from an initial lean team into a scalable organization capable of supporting a rapidly growing, multi-site healthcare technology and services business.
• Lead, coach, and develop the Corporate IT team.
• Establish clear roles, responsibilities, service expectations, and performance metrics.

Infrastructure & IT Operations

• Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools.
• Ensure reliable, streamlined, secure, and scalable technology across corporate offices, remote employees, and clinical research sites while keeping costs efficient.
• Establish standards for device provisioning, lifecycle management, access management, and technical support.
• Build effective IT service management processes, including help desk, incident management, asset management, and service-level expectations.
• Establish the IT operating model, organizational structure, processes, policies, and

[…]
echnology integration or organizational scaling strongly preferred.

• Excellent communication, stakeholder management, and problem-solving skills.
• A pragmatic, service-oriented leadership style with the ability to operate strategically while remaining close to execution.

How We Work

• Collaborative and low-ego team environment
• High ownership and accountability culture
• Fast-paced and highly iterative growth environment
• Open communication and continuous learning mindset
• Mission-driven organization focused on improving patient outcomes
• Comfortable navigating evolving business priorities and opportunities

Benefits That Support You

We believe great teams do their best work when they feel supported — professionally and personally.

• Hybrid work environment with in-office collaboration two days per week in either our NYC, Boston and Southlake office
• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
• Mental health and wellness support through Spring Health
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
• 401(k) program with a company match of up to 3% (up to $3,000 annually)
• Weekly in-office lunch benefit every Tuesday
• 100% company-paid short-term and long-term disability coverage
• Annual wellness and professional development stipend to support your health and growth
• And more!

New York pay range
$150,000 — $200,000 USD

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.