General Manager, Veterans Affairs

The posting, as 24 Hour Home Care - Corporate Division wrote it

Build a Career That Changes Lives - Including Your Own

24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Grow with purpose. Lead with heart. Make a difference every day.

Watch this short video to see the heart behind our work and the impact our teams create every day.

Who You Are

You are a passionate and performance-driven t eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies :

In the spirit of Own(ing) It With Courage , we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

The Role

The General Manager, Veterans Affairs is responsible for leading the strategy, commercial growth, operational execution, and financial performance of 24 Hour Home Care's emerging Veterans Affairs service line. This entrepreneurial leadership role will accelerate growth, expand strategic VA relationships, and establish a scalable business model that delivers sustainable results and an exceptional Veteran experience.

Reporting to the Chief Growth Officer, the General Manager will take a hands-on approach to sales development during the initial growth phase while building a high-performing team and operational infrastructure. This role partners with Sales, Operations, Marketing, Finance, Compliance, Recruiting, and IT to transform the VA pilot into a significant long-term growth opportunity.

Primary Responsibilities

Develop and execute the VA sales and commercial growth strategy, including market prioritization, account development, pipeline management, referral generation, and conversion optimization.

Serve as a hands-on sales leader during the first 9–12 months, establishing relationships with VA Medical Centers, Community Care stakeholders, referral partners, and Veteran-serving organizations while building, leading, and developing a high-performing team of up to eight employees.

Own the VA business strategy and financial performance, including revenue growth, admissions, budgeting, forecasting, resource allocation, profitability, and performance against established KPIs.

Build and scale the VA operating model, developing organizational structures, staffing plans, processes, technology, and performance standards that support sustainable growth and operational excellence.

Lead cross-functional execution across Sales, Operat
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What We Bring to the Table

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: info@dcba.lacounty.gov
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position

$170,000 — $185,000 USD