UX Researcher
6sense · Austin, Texas, United States
Posted by 6sense on their careers site · View the original posting
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Our Mission
6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
UX Researcher
6sense builds AI-driven products for B2B marketing and sales teams. Our research team helps decide what we build, and we have built AI research agents so product managers, product designers, and content designers can run more of their own studies. As a UX Researcher II, you will help make that self-serve research trustworthy and help it grow.
You will coach partners, triage requests by the risk of the decision at stake, build safeguards for AI-assisted research, and run focused studies where a researcher adds the most value. You will work in fast sprint cycles with product management, product design, content design, engineering, analytics, and R&D Operations.
Our market and our AI tools move quickly, and many questions arrive before the answers are clear. You will bring clarity to that work: well-framed questions, organized operations, and findings told as clear, honest stories that state plainly what we know, what we do not, and how confident we are.
Above all, we are looking for someone who is humble, adaptable, and teachable, and who never compromises on the truth. Tools, methods, and priorities will keep changing. Respect for evidence will not.
Responsibilities & Accountabilities
- Partners with product managers, designers and engineers to scope and conduct qualitative and quantitative research that deliver actionable insights and product recommendations.
- Designs studies to be as efficient as possible without negatively impacting rigor.
- Creates research reports that are clear, concise, compelling, and actionable.
- Guides Product Managers and Designers in conducting their own user research, including recommending the right methodologies for specific initiatives and sharing best practices.
- Help standup and run measurement programs like NPS.
- Support vendor management and research operations. Evaluate new vendor features worth adopting.
Educational and Experience Requirements
- 2-4 years of UX research experience in a product development environment, ideally B2B SaaS or other complex products, with a portfolio or case studies that show studies you owned, how you told the story, and the decisions it informed.
- Excellent reading, writing, and speaking skills. You absorb dense technical, quantitative, and qualitative informat
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n, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO).
Our Benefits
Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.
We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer
6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com .
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. A ll email communications from 6sense will originate from the @6sense.com domain . We will not initially contact you via text message and will never request payments . If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@ 6sense.com