Senior People Operations Specialist

The posting, as A1M Solutions wrote it

About A1M

A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.

A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for projects with nation-wide impact at the intersection of policy, data, and user experience design.

Besides building useful and usable digital services, A1M helps teams improve their agile, user-centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our teaming partners and customers more skilled and more confident in the future.

Business Services at A1M

Business Services is the operational backbone of our organization, enabling teams to work efficiently, securely, and effectively across every stage of the employee and business lifecycle. Our practice area brings together expertise in People Operations (HR support), Finance, Security & IT Support, Contracts, Legal, and Talent Management to deliver the systems, processes, and support that keep the business running smoothly. Business Services works closely with managers and leadership to drive operational excellence, manage risk, support growth, and create a strong employee experience.

About this role

People Operations is central to a healthy workplace. As a Senior People Operations Specialist, your goal is ensuring that employees have a positive experience with A1M as a mission-driven, remote-first company. You support employees in a human-centered way, ensuring that both their needs, and business needs are met consistently. As part of our ongoing commitment to excellence, you will bring a proactive approach to identifying areas for improvement and executing them. While you’re comfortable collaborating closely with company leadership, you’re also capable of working independently. Along with strong communication skills and an eye for details, you bring initiative, curiosity, and a commitment to supporting A1M’s mission by serving our team.

Skills and responsibilities

Technical Capabilities

• Remain up to date on evolving Federal, State and local labor laws, advise Leadership on compliance, and build compliant workflows while reviewing and improving others’ documentation.
• Oversee benefit administration, facilitate annual open enrollment, audit data, evaluate vendors, and optimize processes through automation or other improvements.
• Advise People Managers on navigating complex employer issues, ensure consistent policy application, create templates and guides, and review documentation quality. Shape organization-wide strategies that nurture a culture of open communication and mutual suppo

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off by getting to know more about you, how you work, what you are looking for in your next role, and what you’re passionate about. This is your opportunity to ask questions and get a feel for us as A1M. We’ll talk about our mission and vision, and what we hope to accomplish through the business.

• HR Skills Assessment - If our work at A1M broadly matches what you’re looking for, we’ll set up time to get into the nitty-gritty of your HR skills. Please be prepared to speak about your HR work.
• Values Interview - After the technical assessment, we’ll schedule a conversation focused on A1M’s core values. This interview helps us understand how you approach your work, collaborate with others, and align with the way we operate as an organization, including areas like impact, collaboration, relationship management, curiosity, and active listening.
• Offer - At this point, you’ve made it! You'll meet with our leadership to go over the offer letter and have a chance to ask any remaining questions.

Equal employment opportunity

A1M Solutions is building a culturally diverse and pluralistic organization committed to working in a multicultural environment where differences are valued and respected. Women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans are strongly encouraged to apply.

A1M Solutions is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

As a federal contractor and subcontractor, we certify that we do not operate any programs that violate any applicable Federal anti-discrimination laws.

EEOC: Know Your Rights: Workplace Discrimination is Illegal - Optimized for Screen Readers