Business Analyst

The posting, as Accenture Federal Services wrote it

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The Job

Seeking an on-site Business Analyst with strong communication and technical skills to support new and existing deployments of our Task Management Tool (TMT). This role requires the analyst to be on-site daily with no option for remote work. In this position, you will navigate a complex environment to collaborate with business users, project sponsors, senior leadership, and team members, providing the support needed to deliver, update, and expand the functionality of TMT and the Power Platform. You will serve as the primary customer-site contact, working directly with senior leadership, business users, and technical staff. You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development, and project management.

Job Responsibilities

• Provide help desk support and application troubleshooting for the Power Platform, SharePoint Online, and other Microsoft 365 apps connected to TMT
• Develop complex Power BI reports and dashboards to provide analytics, metrics, and insights into tasking behavior
• Manage customer expectations regarding solution functionality
• Advise customers on best practices for configuring Power Apps and TMT
• Coach customers on change management to support new initiatives
• Conduct classroom training and provide desk-side support for users and staff
• Update customer training materials and SOPs
• Prepare presentations for leadership briefings
• Conduct testing for new software builds and lead the customer adoption process
• Create, test, and maintain automation flows to drive end-user processes
• Assist technical staff during solution installation with account creation, configurations, and troubleshooting
• Provide administrative support for related tasking processes

Here's What You Need

• Active Secret security clearance (or higher)
• Ability to work on-site 100% of the time
• Ability to obtain Microsoft PL-900 and/or PL-300 certification

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Main
[…]
ions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.