Marketing Operations Specialist

The posting, as Accenture Federal Services wrote it

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

We are seeking a Marketing Operations Specialist to support product and delivery teams within a marketing and communications team . This role combines two disciplines. You will keep the marketing technology, data, and processes behind our campaigns running well, and you will drive agile delivery across multiple concurrent workstreams.

The ideal candidate is an organized, hands-on operator who is comfortable working in marketing platforms and data, and who can also facilitate team ceremonies, manage competing priorities, and help teams deliver against evolving business goals. You will work independently and build strong relationships across product, marketing, creative, content, operations, and client stakeholder groups. You will play a key part in strengthening operational excellence, delivery transparency, and agile maturity across the organization.

The Work

• Administer and optimize marketing technology platforms, such as marketing automation, CRM, and campaign management tools, and keep integrations running smoothly.
• Support campaign execution by building, QA'ing, and launching emails, forms, landing pages, and audience segments to agreed standards and timelines.
• Manage lead and contact data processes, including routing, scoring, lifecycle stages, list hygiene, and naming conventions, and document workflows and platform standards so work is repeatable.
• Build and maintain dashboards and recurring reports on campaign performance, funnel metrics, and operational health, and turn the data into clear insights and recommendations.
• Support marketing product teams through planning, prioritization, backlog management, and delivery execution.
• Facilitate Agile ceremonies, including sprint planning, standups, retrospectives, reviews, and backlog refinement.
• Manage multiple timelines, dependencies, and competing priorities across teams and initiatives, tracking progress, identifying risks, and proactively driving issue resolution.
• Partner with team leads and stakeholders to align on priorities, capacity, and delivery commitments, and maintain visibility into team performance through reporting, metrics, and status communications.
• Coach teams on Ag

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ions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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