Technical Writer

The posting, as Accenture Federal Services wrote it

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

We are seeking a highly skilled Technical Writer with advanced expertise in Atlassian Confluence and Jira to support documentation, knowledge management, and workflow management across complex technical programs. The ideal candidate will create clear, user-focused documentation, maintain enterprise knowledge bases, and ensure content aligns with evolving business and technical requirements. This role requires hands-on experience designing and administering Confluence spaces, managing page hierarchies, templates, and macros, and leveraging Jira to track documentation activities, requirements, and project progress. The Technical Writer will collaborate with engineers, product managers, cybersecurity professionals, AI practitioners, and other stakeholders to develop accurate, reusable, and accessible documentation that improves organizational efficiency and knowledge sharing. The successful candidate should also possess working knowledge of Artificial Intelligence (AI) technologies and Defensive Cyber Operations (DCO) to support documentation for cybersecurity, automation, and emerging technology initiatives.

Key Responsibilities

• Create, edit, review, and maintain technical documentation, including user guides, standard operating procedures (SOPs), technical manuals, knowledge articles, process flows, training materials, and system documentation.
• Design, administer, and optimize Confluence spaces, page structures, templates, metadata, and macros.
• Use Jira to manage documentation backlogs, track deliverables, support Agile projects, and coordinate with cross-functional teams.
• Gather requirements and information from subject matter experts, engineers, cybersecurity personnel, product teams, and business stakeholders.
• Develop reusable documentation frameworks and content libraries to improve consistency and efficiency.
• Translate complex technical, cybersecurity, and AI concepts into clear, concise materials for technical and non-technical audiences.
• Maintain documentation governance, version control, review cycles, and content lifecycle processes.
• Support audits, compliance requirements, and process improvement initiatives.
• Document AI system

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ions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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