Director, Financial Operations - Distressed Passangers
Accommodations Plus International · On-site · Melville, NY · $150k–$165k
Posted by Accommodations Plus International on their careers site · View the original posting
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Who We Are
Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!
Position Summary
Accommodations Plus International (API) is seeking an experienced and strategic financial operations leader to oversee the integrity, accuracy, and performance of client financial deliverables. This role serves as a critical link between API’s clients, internal teams, and supplier network, ensuring that billing, reconciliation, reporting and operational processes drive client satisfaction. The position will be Director level, commensurate with experience and scope of responsibility. This leader will supervise the DPAX Financial Operations, Billing, and Accounts Receivable staff, including the Revenue Billing function for commissions and the AR team that collects commission revenue.
Essential Functions and Responsibilities
- Verify monthly reporting packages for accuracy and completeness prior to transmission to the client.
- Conduct spot-checks and reconciliations of data sourced from multiple internal systems and teams to ensure consistency and integrity.
- Review monthly reporting to ensure suppliers are uploading invoices accurately and within established timelines; escalate and resolve issues as needed.
- Develop a comprehensive understanding of each client’s business model, contractual obligations, and program objectives to ensure all deliverables support a successful, long-term relationship.
- Partner closely with the Business Development, Integration and Client Delivery teams to facilitate a seamless client transition from contract signing through implementation and ongoing operations.
- Participate in and lead client communications, including weekly performance meetings, monthly business updates, and quarterly business reviews (QBRs).
- Develop expertise in API’s proprietary technology platforms and serve as a knowledgeable resource for clients and internal stakeholders.
- Identify and recommend process improvements that incre
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ation
The good faith compensation range for this role is $150,000 – 165,000 USD annually. Compensation will be commensurate with experience. This position is also eligible for an annual discretionary bonus.
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Privacy Statement
API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .