Technical Implementation Project Manager
Accommodations Plus International · Remote · Remote · CAD 100k–CAD 135k
Posted by Accommodations Plus International on their careers site · View the original posting
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Who We Are
Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!
Position Overview
The Senior Implementation Project Director plays a critical role in successfully delivering API products and processes within client environments. Reporting to the Vice President of Project Management, the IPM serves as the single point of contact for clients throughout the project lifecycle – from initial planning to successful go-live and post go-live review. The ideal candidate has a strong background in project management, excellent client-facing skills and experience managing complex implementations, ensuring smooth execution without requiring deep technical involvement.
Success in this Role
- Builds and maintains positive working relationships with clients, vendors, and internal teams through clear and effective communication.
- Plans and executes implementation activities to ensure milestones and deliverables are completed on time.
- Identifies potential risks early and escalates issues promptly to minimize impact on project delivery.
What You'll Do
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities
- Implementation Readiness: Establish internal and external documentation frameworks, including project folders, stakeholder contact plans and client introductory decks.
- Project Planning & Execution: Develop and manage detailed project plans, high-level timelines and governance packs using tools like Microsoft Project.
- Client Collaboration: Prepare kickoff materials, lead onsite and remote discovery sessions and align deliverables with client objectives.
- Stakeholder Communication: Act as the primary liaison between internal teams, vendors, and clients, ensuring clear communication and alignment on objectives.
- Process Management: Support Business Integrations in drafting Implementation Requirements Documents (IRD) a
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- $115,000 annually
- Final compensation will be determined based on experience, qualifications, skills, geographic location, internal equity, and market data
- Eligible for an annual discretionary bonus
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Privacy Statement
API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice .