Clinical Operations Manager

The posting, as Aegis Ventures wrote it

About Aegis Ventures

Aegis Ventures is a next-generation startup studio that partners with entrepreneurs and industry leaders to originate, launch, and scale transformative companies, with a focus on artificial intelligence. The Aegis platform brings together market-shaping ideas, permanent growth capital, and ambitious individuals who are driven to solve major societal problems. Our companies use technology to transform healthcare by dramatically improving quality, access, and cost. Aegis creates new companies with substantial input from our Digital Consortium of a dozen leading health systems and other ecosystem partners. We have launched 6 innovative companies to date and are just getting started.

About the Company

Optain is a revolutionary healthcare company that uses groundbreaking software and hardware technology to rethink care. We use the eye as a window to the body to improve the way we detect and manage eye and systemic conditions. Optain is committed to expanding and improving care through the introduction of AI and machine learning technology frontline care settings at an accessible price. This not only promotes greater access to care, but promises to reduce the strains of overburdened healthcare systems.

Originally founded in Australia in 2019, Optain seeks to commercialize the inventions of Professor Mingguang He, a preeminent clinician-scientist and scholar in the field of ophthalmology. Optain has achieved regulatory approval and commercial adoption of its product suite in global markets, including Australia, Europe, and more.

In 2025, Optain received US FDA clearance for its Resolve retinal camera. Optain also recently closed a Series A funding round led by Insight Partners with participation from seven leading U.S. health system investors, including Memorial Hermann Health System, Northwell Health, Novant Health, The Ohio State University Wexner Medical Center, and UPMC. These systems collectively deliver care to 28 million patients across 25 states and have begun deploying Optain's platform across their networks, rapidly accelerating the company's footprint and expanding screening access nationwide. Optain also acquired EyePACS, a teleophthalmology platform with a 15-year history and an established network of licensed optometrists and ophthalmologists who read retinal images for diabetic retinopathy screening.

About the Job

As the Clinical Operations Manager , you will own the operations of Optain's provider network -- the optometrists and ophthalmologists who read retinal images for health systems, clinics, and community health centers across the United States. The network has run for 15 years on the judgment and relationships of a small number of people. Your job is to turn that into documented policy, a measurable quality program, a capacity model that runs ahead of demand, and a governance rhythm in alignment with Optain’s Medical Director. You will report to the VP of Operations and work day to day with Optain'
[…]
ound trends reported monthly and at least one full cycle of performance feedback completed.

• A capacity model by state and customer is in use, and recruitment is triggered by the model rather than by turnaround breaches.
• A complaint intake and escalation process is documented and running, with clinical questions routed to the Medical Director.
• The Medical Director's time goes to clinical decisions, with decision prep and follow-through owned by this role.
• At least two manual network processes have moved into the platform in partnership with Product and Engineering.

What We Offer

• Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside.
• Top-tier health, vision, dental, and commuter benefits.
• Generous monthly health and wellness reimbursement.
• Unparalleled exposure to new business building at the intersection of artificial intelligence and healthcare.
• The opportunity to help solve difficult problems and collaborate with world-class experts from healthcare provider networks, academia, and industry.
• A chance to work with a highly talented, close-knit team and world-leading mentors who can act as a support network and sounding board throughout your entrepreneurial journey.

Salary Range

• $120,000 - $145,000 base salary, depending on experience and alignment with role expectations, plus bonus and equity.

Why Optain? Make a real difference: Your work will help solve difficult problems as you collaborate with world-class experts from healthcare provider networks, academia, and industry. Join Optain in transforming healthcare with AI!

Aegis Ventures is a proud Equal Opportunity Employer — we recruit, train, compensate and promote our team members based on qualifications. We encourage you to apply regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.