Senior Manager, Business Technology Enablement

The posting, as Airbnb wrote it

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

We are looking for a Senior Manager to lead BizTech Enablement and Innovation (BEI), BizTech's solutions partner to the rest of the company. BEI works with Finance, Legal, People, Marketing, Global Operations, Policy and Communications, Design, and other non-technical functions to understand how they work, turn their problems into working solutions, and make sure employees know about and adopt the technology BizTech provides. The team also brings what it learns back to BizTech product teams and vendors to shape their roadmaps. You will report to the Director, Tech Foundations.

The Difference You Will Make

This is a strategic leadership role within a large business unit. For the next 18 months, the team's focus is AI. You will own the company's approach to AI adoption and impact outside of Engineering, set the vision for AI-enabled work, hold functions accountable to measurable outcomes, and serve as BizTech's primary partner to E-Team leaders on AI transformation.

More broadly, you will lead how Airbnb's non-technical functions discover, adopt, and get value from business technology. That covers quick consultations and fast-track solutions, go-to-market for new BizTech services, and building or buying new solutions where existing tools fall short. In the near term, you will define where Airbnb should be on AI-enabled work in two years, build the team and partnerships to get there, and make the trade-offs required to deliver it.

Success in this role is measured in business outcomes, not tool rollouts: functions that have redesigned their work around technology and AI, defined their own impact metrics, and can show the efficiency and quality gains, supported by a simpler tool landscape with fewer duplicate and unsupported tools.

A Typical Day

Set strategy and vision

• Help define and own the multi-year strategy for AI adoption and impact across Airbnb's non-technical functions, aligned with company and Tech priorities.
• Assess current gaps, existing capabilities, and emerging AI trends to anticipate how functions will need to work 18 to 24 months out, and translate that into a roadmap and investment.

Simplify the tools business teams use by steering them to supported solutions and closing the gaps that lead them to find their own.

• Set organizational OKRs and success criteria for near and long-term initiatives, and hold teams and partners accountable for delivery.
• Make and communicate hard trade-offs across competing functional demands, platform constraints, and budget.

Drive executive alignment and function-level accountability

• Serve as

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application.

Equal Employment Opportunity

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.
How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$204,000 — $255,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.